{"id":7011,"date":"2024-03-27T14:00:00","date_gmt":"2024-03-27T14:00:00","guid":{"rendered":"https:\/\/www.commusoft.com\/?post_type=testimonial&#038;p=7011"},"modified":"2025-12-09T08:35:28","modified_gmt":"2025-12-09T14:35:28","slug":"thaw-out","status":"publish","type":"testimonial","link":"https:\/\/www.commusoft.com\/en-gb\/testimonials\/thaw-out\/","title":{"rendered":"A Testimonial from Thaw Out Heating &amp; Plumbing"},"content":{"rendered":"<header id=\"hero-block_65cd9e3b971cfdfe849baf8738a98865\" class=\"pt-[72px] relative bg-secondary overflow-hidden\">\n\t<div class=\"relative z-10 wrapper flex flex-col gap-10 md:flex-row justify-between md:items-center py-14 md:py-24 text-white\">\n\t\t<div class=\"md:w-[50.40%]\">\n\t\t\t\t\t\t\t<h1 class=\"text-3xl font-bold sm:text-4xl lg:text-[52px] mb-3 md:mb-6\">Thaw Out Generates More Jobs With Commusoft<\/h1>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-lg md:text-xl prose prose-commusoft prose-invert\"><div class=\"text-component margin-bottom-sm\">\n<div class=\"margin-top-xs opacity-90%\">\n<p>See how Ashley Thaw improved his growing heating and plumbing company with Commusoft. It all started when Ashley hired a business advisor&#8230;<\/p>\n<\/div>\n<\/div>\n<div class=\"margin-top-md\"><\/div>\n<div class=\"\">\n<div class=\"flex flex-center gap-sm gap-lg@md\">\n<div class=\"text-center\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t<div class=\"md:w-[43.88%]\">\n\t\t\t<img decoding=\"async\" width=\"768\" height=\"576\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/thaw-out.jpg\" class=\"w-full h-auto rounded-sm overflow-hidden\" alt=\"Thaw Out team members stood in front of their logo\" loading=\"eager\" fetchpriority=\"high\" data-no-lazy=\"1\" sizes=\"(max-width: 768px) 100vw, (max-width: 1280px) 50vw, 720px\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/thaw-out.jpg 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/thaw-out-300x225.jpg 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/thaw-out-16x12.jpg 16w\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\t<svg aria-hidden=\"true\" width=\"788\" height=\"525\" class=\"absolute bottom-0 right-0 z-0\" viewbox=\"0 0 788 525\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<rect opacity=\"0.2\" x=\"1167.11\" y=\"-601\" width=\"484.393\" height=\"1835.17\" transform=\"rotate(39.4919 1167.11 -601)\" fill=\"url(#paint0_linear_1106_13102)\" fill-opacity=\"0.2\"\/>\n\t<defs>\n\t<lineargradient id=\"paint0_linear_1106_13102\" x1=\"1196.18\" y1=\"153.479\" x2=\"1320.54\" y2=\"617.732\" gradientunits=\"userSpaceOnUse\">\n\t<stop stop-color=\"white\" stop-opacity=\"0\"\/>\n\t<stop offset=\"1\" stop-color=\"white\"\/>\n\t<\/lineargradient>\n\t<\/defs>\n\t<\/svg>\n\t<svg aria-hidden=\"true\" width=\"477\" height=\"525\" class=\"absolute top-0 left-0 z-0\" viewbox=\"0 0 477 525\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<rect opacity=\"0.6\" x=\"103.113\" y=\"-601\" width=\"484.393\" height=\"1104.01\" transform=\"rotate(39.4919 103.113 -601)\" fill=\"url(#paint0_linear_1106_13101)\" fill-opacity=\"0.2\"\/>\n\t<defs>\n\t<lineargradient id=\"paint0_linear_1106_13101\" x1=\"132.184\" y1=\"-147.119\" x2=\"179.197\" y2=\"144.631\" gradientunits=\"userSpaceOnUse\">\n\t<stop stop-color=\"white\" stop-opacity=\"0\"\/>\n\t<stop offset=\"1\" stop-color=\"white\"\/>\n\t<\/lineargradient>\n\t<\/defs>\n\t<\/svg>\n\n\n<\/header>\n\n<section id=\"company-stats-block_c9bde9d9a2e550318f49c5ec56337a1f\" class=\"\">\n  <div class=\"wrapper py-8 md:py-12\">\n          <h2 class=\"text-primary font-semibold text-xl md:text-2xl mb-6 md:mb-8\">\n        About the Company      <\/h2>\n    \n          <div class=\"grid gap-4 md:gap-5 lg:gap-6 grid-cols-1 sm:grid-cols-2 lg:grid-cols-4\">\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Headquarters<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">Surrey, UK<\/div>\n                      <\/div>\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Company Type<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">Small Business<\/div>\n                      <\/div>\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Industry<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">Heating &amp; Plumbing<\/div>\n                      <\/div>\n              <\/div>\n      <\/div>\n<\/section>\n\n\n\n\n\n<section id=\"customer-story-block_6f62e67805e8a501d1f54eeae0f08d14\" class=\"py-8 md:py-16\" >\n\t<div class=\"wrapper\">\n\t\t<div class=\"flex flex-col md:justify-between md:flex-row gap-8 md:gap-12 lg:gap-28 items-center\">\n\t\t\t<div class=\"md:w-[58.8%]\">\n\t\t\t\t\t\t\t\t\t<p class=\"text-primary font-semibold mb-4 text-xl md:text-2xl flex items-center gap-2 md:gap-4\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 26 20\" class=\"size-5 md:size-6 rotate-180\"><path fill=\"currentColor\" d=\"M.333.635h11.334v10.2L5.69 19.3H2.06l3.554-8H.333zm14 0h11.334v10.2L19.69 19.3h-3.63l3.554-8h-5.281z\"\/><\/svg>\n\t\t\t\t\t\tAshley Thaw, Owner of Thaw Out Heating &amp; Plumbing\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<blockquote class=\"text-2xl md:text-[28px] font-semibold\">\n\t\t\t\t\t\t<p>I feel like I can compete with bigger companies now. If I were to rate Commusoft out of 10, it&#8217;d be 11\u2014because it does everything.<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<!-- Media column: appears below text on mobile -->\n\t\t\t<div class=\"order-2 md:w-[33.8%]\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n\n<section id=\"small-banner-block_9136218ec055ea09e02e2a7d19806c7d\" class=\"not-prose overflow-hidden text-center md:text-left bg-secondary\">\n\t<div class=\"wrapper p-6 md:p-12\">\n\t\t<div class=\"flex flex-col md:flex-row md:items-center md:justify-between gap-6 md:gap-12 lg:gap-20\">\n\t\t\t<!-- Content -->\n\t\t\t<div class=\"flex-1\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"text-xl md:text-2xl font-bold text-white leading-tight\">\n\t\t\t\t\t\tFind out how we can help\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t<p class=\"text-white\/75 mt-2 lg:max-w-[65%]\">\n\t\t\t\t\tContact our Sales team, today!\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t<!-- Call to Action -->\n\t\t\t\t\t\t\t<div class=\"flex-shrink-0\">\n\t\t\t\t\t<a \n\t\t\t\t\t\tclass=\"btn btn--primary\" \n\t\t\t\t\t\thref=\"#schedule-call\"\n\t\t\t\t\t>\n\t\t\t\t\t\tBook a Call\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"\">\n  <div class=\"wrapper py-8 md:py-16 sm:flex sm:justify-between gap-16\">\n        <aside class=\"w-full sm:w-[21.50%] mb-8 sm:mb-0\" role=\"complementary\" aria-label=\"Table of contents sidebar\" data-content-selector=\"#tsb-main-content\" data-override-map=\"{}\" data-hidden-set=\"{}\">\n      <div class=\"md:sticky md:top-24\">\n        <a href=\"#tsb-main-content\" class=\"sr-only focus:not-sr-only focus:absolute focus:top-4 focus:left-4 focus:z-50 focus:bg-primary focus:text-white focus:px-4 focus:py-2 focus:rounded\">Skip to content<\/a>\n                <nav class=\"toc-nav\" aria-labelledby=\"toc-heading-block_89f02ee0c06a0699d2c2bd20035dbf21\" role=\"navigation\">\n          <h2 id=\"toc-heading-block_89f02ee0c06a0699d2c2bd20035dbf21\" class=\"text-lg lg:text-xl font-bold mb-4 md:mb-6\">In this section<\/h2>\n          <ul class=\"toc-list space-y-0 border-l text-sm font-medium border-foreground\/10 pl-3\" role=\"list\"><\/ul>\n        <\/nav>\n              <\/div>\n    <\/aside>\n\n    <div id=\"tsb-main-content\" class=\"prose prose-commusoft sm:w-[74.19%]\" role=\"main\">\n              <h2 class=\"text-2xl font-bold md:text-[32px] leading-tight\">Enhancing Business Efficiency with Innovative Software<\/h2>\n            <div class=\"acf-innerblocks-container\">\n\n<p>We sat down with Ashley Thaw, owner of&nbsp;<a href=\"http:\/\/thawout.co.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Thaw Out Heating &amp; Plumbing Ltd<\/a>&nbsp;in Surrey, to share his story about working with Commusoft\u2014in his own words.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">We used to do things the old-school way: We used a paper diary for jobs, Microsoft Word to send out invoices, and Microsoft Excel to keep track of money owed in and money owed out. So it was a lot of manually imported data.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">In January 2016, we started hiring a business coach to come in once a week and mentor us, and he recommended that I search for workflow management software to handle all these things. On my first search I found one and thought, \u2018Well, it\u2019s better than what we had before\u2019. I was about to go for it when I ran across&nbsp;Commusoft\u2019s video. As soon as I watched that video, I phoned my dad and said, \u2018Dad, I\u2019ve got some software for us\u2019. I was sold.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Later, I was in a pub with a friend who owns a competing business. I started trying to tell him about Commusoft and he said, \u2018Whoa, let me stop you there. I already use Commusoft!\u2019 I asked, \u2018How do you find it?\u2019 and he said, \u2018It\u2019s absolutely perfect\u2019.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">So in July 2017, we signed on.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Jack, in Commusoft\u2019s office, was incredible. He logged into my computer, and he showed me how to do this, how to do that, and that was it. It just got better and better from there. Our office manager and I went through a week of training, then I called a meeting of all our employees and went through everything with them. Within two hours, the gang were up to date with the system and using it. I thought getting up and running with the system would be a big headache, but the way the Commusoft team broke it down for me, it was smooth and simple.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Tracking Is on Track<\/strong><\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">With Commusoft, now I can be driving around, look at where an engineer is right now, and book a job on the go. It\u2019s good for customers as well because we can say, \u2018Okay, so you\u2019ve got a Wolseley boiler in the kitchen\u2019. We know what we\u2019re dealing with before we get there. So yes, it\u2019s amazing.<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"520\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature0_real_time_vehicle_traking_overview-1.png-1024x520.webp\" alt=\"\" class=\"wp-image-7007\" style=\"width:601px;height:auto\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature0_real_time_vehicle_traking_overview-1.png-1024x520.webp 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature0_real_time_vehicle_traking_overview-1.png-300x152.webp 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature0_real_time_vehicle_traking_overview-1.png-768x390.webp 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature0_real_time_vehicle_traking_overview-1.png-18x9.webp 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature0_real_time_vehicle_traking_overview-1.png.webp 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\">Discover Commusoft\u2019s&nbsp;<a href=\"https:\/\/www.commusoft.com\/en-gb\/features\/job-scheduling-software\">job scheduling software<\/a><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">Being able to see where the engineers are is also huge, because the bigger you get, the less you can concentrate on your engineers. You can\u2019t possibly watch everyone all the time\u2014you\u2019ve got to allow them to do what they\u2019ve got to do. So if you can see when they\u2019ve arrived at a job, and the route they\u2019ve taken, that\u2019s great.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Our engineers can now do everything on their phones. It used to be, we\u2019d send our engineers an email the evening before with the work details, but sometimes the guys didn\u2019t receive the email so they wouldn\u2019t be able to get to their first job. Now, with Commusoft, they can see what\u2019s lined up, and they can also see what they\u2019ve done for the week and send in their timesheets to get their wages. Really simple.<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"618\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/UK-Mobile-and-Web-Diary-Together.png-1024x618.avif\" alt=\"\" class=\"wp-image-7005\" style=\"width:497px;height:auto\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/UK-Mobile-and-Web-Diary-Together.png-1024x618.avif 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/UK-Mobile-and-Web-Diary-Together.png-300x181.avif 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/UK-Mobile-and-Web-Diary-Together.png-768x463.avif 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/UK-Mobile-and-Web-Diary-Together.png-18x12.avif 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/UK-Mobile-and-Web-Diary-Together.png.avif 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\">Explore the Commusoft&nbsp;<a href=\"https:\/\/www.commusoft.com\/en-gb\/field-service-mobile-app\">field service engineer app<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Making More, Spending (and Stressing) Less<\/strong><\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">We\u2019ve got some tangible results from using Commusoft. First, our income is higher, because we\u2019re generating more jobs now. An issue we were having was that we wanted repeat customers. We\u2019d go into a job, we\u2019d fix the boiler or install a new boiler, and that was it\u2014we wouldn\u2019t see that customer again. <\/p>\n\n\n\n<p class=\"has-medium-font-size\">We were always so busy, we kept getting new customers and doing more work, but we didn\u2019t actually look back at the old customers and keep them going with service reminders. Now we\u2019re able to send customers a reminder and say, \u2018Look, your boiler is due for service in a month\u2019s time. Can I book it in?\u2019 Nine times out ten, they did want to book it in, but they just didn\u2019t remember. So not only does Commusoft make us more efficient, it also enables us to get more paid work.<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"554\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature_service_reminders_portal_overview.png-1024x554.webp\" alt=\"\" class=\"wp-image-7016\" style=\"width:538px;height:auto\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature_service_reminders_portal_overview.png-1024x554.webp 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature_service_reminders_portal_overview.png-300x162.webp 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature_service_reminders_portal_overview.png-768x415.webp 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature_service_reminders_portal_overview.png-18x10.webp 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature_service_reminders_portal_overview.png.webp 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">Oh, and the gas safety inspections! That\u2019s another massive thing. We used to pay 50p per gas safety inspection online. I\u2019d say we do about 300 in a year, so at 50p a piece that was \u00a3150. That\u2019s an expense that\u2019s gone now. The gas inspections look really professional as well, and they\u2019re very easy.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">I feel like I can compete with bigger companies now. I\u2019d been doing things the same way since I was on my own, and it didn\u2019t have that professional look. With Commusoft, even confirming an appointment with the client looks professional. We have all the little things that make us look bigger than we actually are, which gives us an advantage.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">The biggest surprise, though, was just how much stress it\u2019s taken away from me. Before I had Commusoft, I used to know, in my head, every single job that was going on. I used to think, \u2018This job\u2019s been done by the engineers, but that doesn\u2019t mean it\u2019s complete because we\u2019ve still got to invoice, and we\u2019ve still got to get paid\u2019, and so on. <\/p>\n\n\n\n<p class=\"has-medium-font-size\">Each job was in my head, and I had to remember to get the invoices sent out so we could get paid. Now, the engineers are able to do the invoicing themselves. They go to the job, they fill in the job report, they finish the job, they send the invoice in to the client, they get paid on the spot with the card reader, and it\u2019s done. I don\u2019t need to know about any of the things that are involved because the engineers deal with them. It\u2019s all done in one smooth transaction, and it lowers the stress levels for me.<\/p>\n<\/blockquote>\n\n\n\n<p>Discover Commusoft\u2019s&nbsp;<a href=\"https:\/\/www.commusoft.com\/en-gb\/industries\/field-service-management-software\">field service management software<\/a>&nbsp;for yourself!<\/p>\n\n\n\n<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-583455de-68d3-4611-b626-0a2f2323f884\"><span class=\"hs-cta-node hs-cta-583455de-68d3-4611-b626-0a2f2323f884\" id=\"hs-cta-583455de-68d3-4611-b626-0a2f2323f884\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/530619\/583455de-68d3-4611-b626-0a2f2323f884\" ><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-583455de-68d3-4611-b626-0a2f2323f884\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/530619\/583455de-68d3-4611-b626-0a2f2323f884.png\"  alt=\"contact commusoft sales team today\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(530619, '583455de-68d3-4611-b626-0a2f2323f884', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\n\n<\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<script>\n(function(){\n    'use strict';\n    \/\/ Only run on frontend, not in editor\n    if (typeof window === 'undefined' || (document.body && document.body.classList.contains('block-editor-page'))) {\n        return;\n    }\n    \/\/ Build TOC client-side from headings inside the selected container\n    var aside = document.currentScript && document.currentScript.previousElementSibling ? document.currentScript.previousElementSibling.querySelector('aside[data-content-selector]') : null;\n    \/\/ Fallback: find the closest aside above this script\n    if(!aside){\n        var asides = document.querySelectorAll('aside[data-content-selector]');\n        if(asides.length){ aside = asides[asides.length-1]; }\n    }\n    if(!aside) return;\n\n    var selector = aside.getAttribute('data-content-selector') || '#tsb-main-content';\n    \/\/ Prefer resolving the container within this block's section to limit scope.\n    var section = aside.closest('section') || document;\n    var container = section.querySelector(selector);\n    if(!container) return;\n\n    var tocList = aside.querySelector('.toc-nav .toc-list');\n    if(!tocList) return;\n\n    function slugify(text){\n        return text.toString().toLowerCase()\n            .trim()\n            .replace(\/[^a-z0-9\\s-]\/g,'')\n            .replace(\/\\s+\/g,'-')\n            .replace(\/-+\/g,'-');\n    }\n\n    function normalizeText(text){\n        return String(text || '')\n            .toLowerCase()\n            .replace(\/\\s+\/g, ' ')\n            .trim();\n    }\n\n    function resolveOverride(lookupText, lookupId, overrideMap){\n        if (overrideMap[lookupText]) return overrideMap[lookupText];\n        if (overrideMap[lookupId]) return overrideMap[lookupId];\n        if (lookupId) {\n            var best = null, bestLen = 0;\n            for (var k in overrideMap) {\n                if (k.indexOf(' ') >= 0) continue;\n                if (lookupId.indexOf(k) === 0 || k.indexOf(lookupId) === 0) {\n                    if (k.length > bestLen) { bestLen = k.length; best = overrideMap[k]; }\n                }\n            }\n            if (best) return best;\n        }\n        return null;\n    }\n\n    var overrideMap = {};\n    var hiddenSet = {};\n    try {\n        var om = aside.getAttribute('data-override-map');\n        if (om) { overrideMap = JSON.parse(om); }\n    } catch(e) {}\n    try {\n        var hs = aside.getAttribute('data-hidden-set');\n        if (hs) { hiddenSet = JSON.parse(hs); }\n    } catch(e) {}\n\n    var usedIds = new Set();\n    function ensureId(el){\n        if(el.id){ usedIds.add(el.id); return el.id; }\n        var base = slugify(el.textContent || 'section');\n        var id = base, i = 2;\n        while(usedIds.has(id) || document.getElementById(id)){\n            id = base + '-' + i++;\n        }\n        el.id = id; usedIds.add(id); return id;\n    }\n\n    var headings = container.querySelectorAll('h2, h3');\n    if(!headings.length) return;\n    \/\/ Cap the number of headings processed to avoid pathological cases on very large pages.\n    var maxHeadings = 60;\n    if (headings.length > maxHeadings) {\n        headings = Array.prototype.slice.call(headings, 0, maxHeadings);\n    }\n    var frag = document.createDocumentFragment();\n    headings.forEach(function(h){\n        \/\/ Ignore headings inside Small Banner block wrappers\n        var inSmallBanner = h.closest('section[id^=\"small-banner-\"]');\n        if (inSmallBanner) { return; }\n        var id = ensureId(h);\n        var level = h.tagName.toLowerCase() === 'h3' ? 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