{"id":7031,"date":"2021-03-01T00:00:00","date_gmt":"2021-03-01T00:00:00","guid":{"rendered":"https:\/\/www.commusoft.com\/?post_type=testimonial&#038;p=7031"},"modified":"2026-01-15T09:37:14","modified_gmt":"2026-01-15T15:37:14","slug":"westminster-heating-plumbing","status":"publish","type":"testimonial","link":"https:\/\/www.commusoft.com\/en-gb\/testimonials\/westminster-heating-plumbing\/","title":{"rendered":"A Testimonial from Westminster Heating &amp; Plumbing"},"content":{"rendered":"<header id=\"hero-block_918d1572e68e4e62c8991f4f1a0455b9\" class=\"pt-[72px] relative bg-secondary overflow-hidden\">\n\t<div class=\"relative z-10 wrapper flex flex-col gap-10 md:flex-row justify-between md:items-center py-14 md:py-24 text-white\">\n\t\t<div class=\"md:w-[50.40%]\">\n\t\t\t\t\t\t\t<h1 class=\"text-3xl font-bold sm:text-4xl lg:text-[52px] mb-3 md:mb-6\">Westminster Heating &#038; Plumbing Ltd Go Paperless With Commusoft<\/h1>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-lg md:text-xl prose prose-commusoft prose-invert\"><div class=\"col-7@sm\">\n<div class=\"text-component margin-bottom-sm\">\n<div class=\"margin-top-xs padding-right-lg@md\">\n<div class=\"text-component margin-bottom-sm\">\n<div class=\"margin-top-xs opacity-90%\">\n<div class=\"text-component margin-bottom-sm\">\n<div class=\"margin-top-xs opacity-90%\">\n<p>Commusoft has helped Westminster Heating and Plumbing move from a messy paper-based system to a more professional, more organised, and easier to use solution.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t<div class=\"md:w-[43.88%]\">\n\t\t\t\t\t\t\t\t<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/1057869858?h=1ae1cc286e&#038;badge=0&#038;autopause=0&#038;player_id=0&#038;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\"><\/iframe><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t<svg aria-hidden=\"true\" width=\"788\" height=\"525\" class=\"absolute bottom-0 right-0 z-0\" viewbox=\"0 0 788 525\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<rect opacity=\"0.2\" x=\"1167.11\" y=\"-601\" width=\"484.393\" height=\"1835.17\" transform=\"rotate(39.4919 1167.11 -601)\" fill=\"url(#paint0_linear_1106_13102)\" fill-opacity=\"0.2\"\/>\n\t<defs>\n\t<lineargradient id=\"paint0_linear_1106_13102\" x1=\"1196.18\" y1=\"153.479\" x2=\"1320.54\" y2=\"617.732\" gradientunits=\"userSpaceOnUse\">\n\t<stop stop-color=\"white\" stop-opacity=\"0\"\/>\n\t<stop offset=\"1\" stop-color=\"white\"\/>\n\t<\/lineargradient>\n\t<\/defs>\n\t<\/svg>\n\t<svg aria-hidden=\"true\" width=\"477\" height=\"525\" class=\"absolute top-0 left-0 z-0\" viewbox=\"0 0 477 525\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<rect opacity=\"0.6\" x=\"103.113\" y=\"-601\" width=\"484.393\" height=\"1104.01\" transform=\"rotate(39.4919 103.113 -601)\" fill=\"url(#paint0_linear_1106_13101)\" fill-opacity=\"0.2\"\/>\n\t<defs>\n\t<lineargradient id=\"paint0_linear_1106_13101\" x1=\"132.184\" y1=\"-147.119\" x2=\"179.197\" y2=\"144.631\" gradientunits=\"userSpaceOnUse\">\n\t<stop stop-color=\"white\" stop-opacity=\"0\"\/>\n\t<stop offset=\"1\" stop-color=\"white\"\/>\n\t<\/lineargradient>\n\t<\/defs>\n\t<\/svg>\n\n\n<\/header>\n\n<section id=\"company-stats-block_6bf9905c118be5a016f02ecb9a47fd99\" class=\"\">\n  <div class=\"wrapper py-8 md:py-12\">\n          <h2 class=\"text-primary font-semibold text-xl md:text-2xl mb-6 md:mb-8\">\n        About the Company      <\/h2>\n    \n          <div class=\"grid gap-4 md:gap-5 lg:gap-6 grid-cols-1 sm:grid-cols-2 lg:grid-cols-4\">\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Headquarters<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">London, UK<\/div>\n                      <\/div>\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Founded<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">2000<\/div>\n                      <\/div>\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Company Size<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">10+<\/div>\n                      <\/div>\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Industry<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">Plumbing &amp; Heating<\/div>\n                      <\/div>\n              <\/div>\n      <\/div>\n<\/section>\n\n\n\n\n\n<section id=\"customer-story-block_8d5348cea92f5f0fd9283f60bd01453a\" class=\"py-8 md:py-16\" >\n\t<div class=\"wrapper\">\n\t\t<div class=\"flex flex-col md:justify-between md:flex-row gap-8 md:gap-12 lg:gap-28 items-center\">\n\t\t\t<div class=\"md:w-[58.8%]\">\n\t\t\t\t\t\t\t\t\t<p class=\"text-primary font-semibold mb-4 text-xl md:text-2xl flex items-center gap-2 md:gap-4\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 26 20\" class=\"size-5 md:size-6 rotate-180\"><path fill=\"currentColor\" d=\"M.333.635h11.334v10.2L5.69 19.3H2.06l3.554-8H.333zm14 0h11.334v10.2L19.69 19.3h-3.63l3.554-8h-5.281z\"\/><\/svg>\n\t\t\t\t\t\tLorna Taylor, Office Manager\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<blockquote class=\"text-2xl md:text-[28px] font-semibold\">\n\t\t\t\t\t\t<p>I can honestly say going forward with technology, it&#8217;s so much easier, so much more organised, and just a lot more professional.<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<!-- Media column: appears below text on mobile -->\n\t\t\t<div class=\"order-2 md:w-[33.8%]\">\n\t\t\t\t<div class=\"relative rounded-sm overflow-hidden\"><img decoding=\"async\" width=\"1024\" height=\"661\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/westminster-heating-and-plumbing-testimonial-1024x661.jpeg\" class=\"w-full h-auto rounded-sm shadow-sm object-cover\" alt=\"Westminster Heating &amp; Plumbing company van\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/westminster-heating-and-plumbing-testimonial-1024x661.jpeg 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/westminster-heating-and-plumbing-testimonial-300x194.jpeg 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/westminster-heating-and-plumbing-testimonial-768x496.jpeg 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/westminster-heating-and-plumbing-testimonial-1536x992.jpeg 1536w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/westminster-heating-and-plumbing-testimonial-18x12.jpeg 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/westminster-heating-and-plumbing-testimonial.jpeg 1548w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n\n<section id=\"small-banner-block_2d8f3bed80c1ce81b98ae2f9998f971c\" class=\"not-prose overflow-hidden text-center md:text-left bg-secondary\">\n\t<div class=\"wrapper p-6 md:p-12\">\n\t\t<div class=\"flex flex-col md:flex-row md:items-center md:justify-between gap-6 md:gap-12 lg:gap-20\">\n\t\t\t<!-- Content -->\n\t\t\t<div class=\"flex-1\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"text-xl md:text-2xl font-bold text-white leading-tight\">\n\t\t\t\t\t\tFind out how we can help\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t<p class=\"text-white\/75 mt-2 lg:max-w-[65%]\">\n\t\t\t\t\tContact our Sales team, today!\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t<!-- Call to Action -->\n\t\t\t\t\t\t\t<div class=\"flex-shrink-0\">\n\t\t\t\t\t<a \n\t\t\t\t\t\tclass=\"btn btn--primary\" \n\t\t\t\t\t\thref=\"#schedule-call\"\n\t\t\t\t\t>\n\t\t\t\t\t\tBook a Call\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"\">\n  <div class=\"wrapper py-8 md:py-16 sm:flex sm:justify-between gap-16\">\n        <aside class=\"w-full sm:w-[21.50%] mb-8 sm:mb-0\" role=\"complementary\" aria-label=\"Table of contents sidebar\" data-content-selector=\"#tsb-main-content\" data-override-map=\"{}\" data-hidden-set=\"{}\">\n      <div class=\"md:sticky md:top-24\">\n        <a href=\"#tsb-main-content\" class=\"sr-only focus:not-sr-only focus:absolute focus:top-4 focus:left-4 focus:z-50 focus:bg-primary focus:text-white focus:px-4 focus:py-2 focus:rounded\">Skip to content<\/a>\n                <nav class=\"toc-nav\" aria-labelledby=\"toc-heading-block_b3d7d451e714555971bd014db05a599a\" role=\"navigation\">\n          <h2 id=\"toc-heading-block_b3d7d451e714555971bd014db05a599a\" class=\"text-lg lg:text-xl font-bold mb-4 md:mb-6\">In this section<\/h2>\n          <ul class=\"toc-list space-y-0 border-l text-sm font-medium border-foreground\/10 pl-3\" role=\"list\"><\/ul>\n        <\/nav>\n              <\/div>\n    <\/aside>\n\n    <div id=\"tsb-main-content\" class=\"prose prose-commusoft sm:w-[74.19%]\" role=\"main\">\n              <h2 class=\"text-2xl font-bold md:text-[32px] leading-tight\">Organising the Office with Commusoft<\/h2>\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"has-medium-font-size\"><strong>Lorna Taylor manages the office for Westminster Heating and Plumbing Ltd. <\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>She joined us to discuss the impact Commusoft has had on their business and how it helped their owner take a well-deserved step back from day-to-day operations.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><a href=\"http:\/\/westminsterheating.co.uk\/\">Westminster Heating and Plumbing Ltd<\/a> is a family-run business based in London. <\/p>\n\n\n\n<p>For the past twenty years they&#8217;ve offered a trustworthy, friendly, and professional service to thousands of customers. <\/p>\n\n\n\n<p>Since 2017, Westminster Heating and Plumbing have used Commusoft to streamline their office work and help manage their small team of engineers on the road.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">How has tracking jobs changed?<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em>My dad would have it down on a bit of paper with just the customer&#8217;s name. <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>But the engineers used to phone into the office, and quite often, especially if it was just me here in the office, I&#8217;d be putting them on hold to try and find a job ticket that fell down the back of the desk. <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>Then I&#8217;d have a customer phone in at the same time &#8211; so I was always having to juggle between giving the engineer the details over the phone and dealing with customers calling in.<\/em><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"679\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/10\/UK-Customer-database-with-mobile-feature-1024x679.png\" alt=\"Customer database and the mobile app view\" class=\"wp-image-2499\" style=\"width:703px;height:auto\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/10\/UK-Customer-database-with-mobile-feature-1024x679.png 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/10\/UK-Customer-database-with-mobile-feature-300x199.png 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/10\/UK-Customer-database-with-mobile-feature-768x509.png 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/10\/UK-Customer-database-with-mobile-feature-18x12.png 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/10\/UK-Customer-database-with-mobile-feature.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em>Now it&#8217;s a lot easier. Straight away I&#8217;m able to search the customer database, just from a few key points they&#8217;ve said. <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>From that I can see who previously was there on the job and what they&#8217;d done. <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\">T<em>hat procedure is a lot smoother than it was previously.<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>You can discover Commusoft&#8217;s <a href=\"https:\/\/www.commusoft.com\/en-gb\/features\/customer-database-software\">customer database software<\/a> by visiting our feature page.<\/p>\n\n\n\n<p>If you&#8217;d like more information and to speak to a member of our team, click to <a href=\"#schedule-call\">schedule a call<\/a>!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What about service reminders?<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em>Prior to Commusoft, we used to have a service reminder system. It was a folder of customer&#8217;s records\u2014as and when they&#8217;d had their service done\u2014but there was always problems with it. <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>Some customers used to bring their service forward, some would miss a service, so we needed something a bit more organised for our reminders, which is why we originally came to Commusoft.<\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>Every time you go in to do their boiler service or the gas safety inspection, you have to clear the previous one on and it automatically triggers the next year&#8217;s.<\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>I will go on there on a weekly basis rather than monthly, and send them out as and when they&#8217;re due. <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>It&#8217;s all done with one-click and it&#8217;s so much easier for the customers.<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>Learn more about <a href=\"https:\/\/www.commusoft.com\/en-gb\/blog\/service-reminders\">service reminder software<\/a> by visiting our blog. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">How has scheduling improved?<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em>&#8220;In London, we only cover a 10 mile radius so it&#8217;s not far for engineers to travel, but the traffic to get from one part to the next part was always quite difficult to tell which job was located near to the next job.&#8221;<\/em><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"579\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/10\/Feature2_real_time_vehicle_tracking_scheduling-1-1024x579.png\" alt=\"Real-time vehicle tracking scheduling feature\" class=\"wp-image-2309\" style=\"aspect-ratio:1.7685708638070765;width:762px;height:auto\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/10\/Feature2_real_time_vehicle_tracking_scheduling-1-1024x579.png 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/10\/Feature2_real_time_vehicle_tracking_scheduling-1-300x170.png 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/10\/Feature2_real_time_vehicle_tracking_scheduling-1-768x434.png 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/10\/Feature2_real_time_vehicle_tracking_scheduling-1-18x10.png 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/10\/Feature2_real_time_vehicle_tracking_scheduling-1.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em>Now all of the engineers are all on one page. <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>So I can see exactly who&#8217;s got what workload compared to the other person&#8217;s workload. <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>I can drop the job onto one of the engineers and double check on the map to see where it&#8217;s pin dropped and see whether that engineer is closest to that job or if I should send another engineer.<\/em><\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-8c4a3da0-b141-4298-a4c6-c0b598ed2679\"><span class=\"hs-cta-node hs-cta-8c4a3da0-b141-4298-a4c6-c0b598ed2679\" id=\"hs-cta-8c4a3da0-b141-4298-a4c6-c0b598ed2679\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/530619\/8c4a3da0-b141-4298-a4c6-c0b598ed2679\" ><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-8c4a3da0-b141-4298-a4c6-c0b598ed2679\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/530619\/8c4a3da0-b141-4298-a4c6-c0b598ed2679.png\"  alt=\"discover commusoft&#39;s job scheduling software for an all in one job management solution\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(530619, '8c4a3da0-b141-4298-a4c6-c0b598ed2679', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\n\n\n\n<p class=\"has-text-align-center\">Discover Commusoft&#8217;s <a href=\"https:\/\/www.commusoft.com\/en-gb\/job-management-software\">job management software<\/a> and all the enhanced features that will help transform your service business!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">How was the on-boarding process?<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em>When we first took on Commusoft it was very apprehensive for us, especially for my dad. <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>He was very dubious about having the system in place, and as were we, actually. <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>But Nisha, who did our training and was the first one with contact to us, was fantastic at talking us through step by step, how to do that, how to set the different addresses up and how to link customers, which was brilliant.<\/em><\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Have Westminster looked back since moving to Commusoft?<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em>&#8220;He is converted! Although he doesn&#8217;t really get too much involved with the office now, but I&#8217;ll show him the dashboard and what&#8217;s going on, this is how many jobs we&#8217;ve done. <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>The fact that the job tickets are there on the board, then he&#8217;s not worrying about what jobs need to be done because it&#8217;s all on the system now, and it&#8217;s all in place. <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>So it has enabled him to take that step back that he wanted to do.&#8221;<\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>&#8220;We&#8217;ve been going for 20 years now &#8211; and only in the last three years we&#8217;ve been Commusoft customers &#8211; and I can honestly say going forward with technology, it&#8217;s so much easier, so much more organised, and just a lot more professional.&#8221;<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>Join Westminster Heating and Plumbing and dive into our<strong> <a href=\"https:\/\/www.commusoft.com\/en-gb\/job-management-software\">job management software<\/a><\/strong> for yourself.<\/p>\n\n\n\n<p>Alternatively, why not contact our team? Click below to <strong><a href=\"#schedule-call\">schedule a call<\/a><\/strong> to find out more!<\/p>\n\n\n\n<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-583455de-68d3-4611-b626-0a2f2323f884\"><span class=\"hs-cta-node hs-cta-583455de-68d3-4611-b626-0a2f2323f884\" id=\"hs-cta-583455de-68d3-4611-b626-0a2f2323f884\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/530619\/583455de-68d3-4611-b626-0a2f2323f884\" ><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-583455de-68d3-4611-b626-0a2f2323f884\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/530619\/583455de-68d3-4611-b626-0a2f2323f884.png\"  alt=\"contact commusoft sales team today\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(530619, '583455de-68d3-4611-b626-0a2f2323f884', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\n\n<\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<script>\n(function(){\n    'use strict';\n    \/\/ Only run on frontend, not in editor\n    if (typeof window === 'undefined' || (document.body && document.body.classList.contains('block-editor-page'))) {\n        return;\n    }\n    \/\/ Build TOC client-side from headings inside the selected container\n    var aside = document.currentScript && document.currentScript.previousElementSibling ? document.currentScript.previousElementSibling.querySelector('aside[data-content-selector]') : null;\n    \/\/ Fallback: find the closest aside above this script\n    if(!aside){\n        var asides = document.querySelectorAll('aside[data-content-selector]');\n        if(asides.length){ aside = asides[asides.length-1]; }\n    }\n    if(!aside) return;\n\n    var selector = aside.getAttribute('data-content-selector') || '#tsb-main-content';\n    \/\/ Prefer resolving the container within this block's section to limit scope.\n    var section = aside.closest('section') || document;\n    var container = section.querySelector(selector);\n    if(!container) return;\n\n    var tocList = aside.querySelector('.toc-nav .toc-list');\n    if(!tocList) return;\n\n    function slugify(text){\n        return text.toString().toLowerCase()\n            .trim()\n            .replace(\/[^a-z0-9\\s-]\/g,'')\n            .replace(\/\\s+\/g,'-')\n            .replace(\/-+\/g,'-');\n    }\n\n    function normalizeText(text){\n        return String(text || '')\n            .toLowerCase()\n            .replace(\/\\s+\/g, ' ')\n            .trim();\n    }\n\n    function resolveOverride(lookupText, lookupId, overrideMap){\n        if (overrideMap[lookupText]) return overrideMap[lookupText];\n        if (overrideMap[lookupId]) return overrideMap[lookupId];\n        if (lookupId) {\n            var best = null, bestLen = 0;\n            for (var k in overrideMap) {\n                if (k.indexOf(' ') >= 0) continue;\n                if (lookupId.indexOf(k) === 0 || k.indexOf(lookupId) === 0) {\n                    if (k.length > bestLen) { bestLen = k.length; best = overrideMap[k]; }\n                }\n            }\n            if (best) return best;\n        }\n        return null;\n    }\n\n    var overrideMap = {};\n    var hiddenSet = {};\n    try {\n        var om = aside.getAttribute('data-override-map');\n        if (om) { overrideMap = JSON.parse(om); }\n    } catch(e) {}\n    try {\n        var hs = aside.getAttribute('data-hidden-set');\n        if (hs) { hiddenSet = JSON.parse(hs); }\n    } catch(e) {}\n\n    var usedIds = new Set();\n    function ensureId(el){\n        if(el.id){ usedIds.add(el.id); return el.id; }\n        var base = slugify(el.textContent || 'section');\n        var id = base, i = 2;\n        while(usedIds.has(id) || document.getElementById(id)){\n            id = base + '-' + i++;\n        }\n        el.id = id; usedIds.add(id); return id;\n    }\n\n    var headings = container.querySelectorAll('h2, h3');\n    if(!headings.length) return;\n    \/\/ Cap the number of headings processed to avoid pathological cases on very large pages.\n    var maxHeadings = 60;\n    if (headings.length > maxHeadings) {\n        headings = Array.prototype.slice.call(headings, 0, maxHeadings);\n    }\n    var frag = document.createDocumentFragment();\n    headings.forEach(function(h){\n        \/\/ Ignore headings inside Small Banner block wrappers\n        var inSmallBanner = h.closest('section[id^=\"small-banner-\"]');\n        if (inSmallBanner) { return; }\n        var id = ensureId(h);\n        var level = h.tagName.toLowerCase() === 'h3' ? 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