{"id":7047,"date":"2021-12-20T19:38:00","date_gmt":"2021-12-20T19:38:00","guid":{"rendered":"https:\/\/www.commusoft.com\/?post_type=testimonial&#038;p=7047"},"modified":"2026-01-15T09:24:41","modified_gmt":"2026-01-15T15:24:41","slug":"g-jassal-all-trades","status":"publish","type":"testimonial","link":"https:\/\/www.commusoft.com\/en-gb\/testimonials\/g-jassal-all-trades\/","title":{"rendered":"A Testimonial from G Jassal All Trades"},"content":{"rendered":"<header id=\"hero-block_6ea4dc9e2ad95f79f823f73bc46e7b0c\" class=\"pt-[72px] relative bg-secondary overflow-hidden\">\n\t<div class=\"relative z-10 wrapper flex flex-col gap-10 md:flex-row justify-between md:items-center py-14 md:py-24 text-white\">\n\t\t<div class=\"md:w-[50.40%]\">\n\t\t\t\t\t\t\t<h1 class=\"text-3xl font-bold sm:text-4xl lg:text-[52px] mb-3 md:mb-6\">G Jassal All Trades Organises Daily Workflows and Drives Customer Satisfaction with Commusoft<\/h1>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-lg md:text-xl prose prose-commusoft prose-invert\"><p>As a multi-trades field service business based in Glasgow, Scotland, G Jassal All Trades uses Commusoft and works hard to deliver exceptional customer care and provide unparalleled services.<\/p>\n<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t<div class=\"md:w-[43.88%]\">\n\t\t\t\t\t\t\t\t<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/1057869679?h=d8671f932c&#038;badge=0&#038;autopause=0&#038;player_id=0&#038;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\"><\/iframe><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t<svg aria-hidden=\"true\" width=\"788\" height=\"525\" class=\"absolute bottom-0 right-0 z-0\" viewbox=\"0 0 788 525\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<rect opacity=\"0.2\" x=\"1167.11\" y=\"-601\" width=\"484.393\" height=\"1835.17\" transform=\"rotate(39.4919 1167.11 -601)\" fill=\"url(#paint0_linear_1106_13102)\" fill-opacity=\"0.2\"\/>\n\t<defs>\n\t<lineargradient id=\"paint0_linear_1106_13102\" x1=\"1196.18\" y1=\"153.479\" x2=\"1320.54\" y2=\"617.732\" gradientunits=\"userSpaceOnUse\">\n\t<stop stop-color=\"white\" stop-opacity=\"0\"\/>\n\t<stop offset=\"1\" stop-color=\"white\"\/>\n\t<\/lineargradient>\n\t<\/defs>\n\t<\/svg>\n\t<svg aria-hidden=\"true\" width=\"477\" height=\"525\" class=\"absolute top-0 left-0 z-0\" viewbox=\"0 0 477 525\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<rect opacity=\"0.6\" x=\"103.113\" y=\"-601\" width=\"484.393\" height=\"1104.01\" transform=\"rotate(39.4919 103.113 -601)\" fill=\"url(#paint0_linear_1106_13101)\" fill-opacity=\"0.2\"\/>\n\t<defs>\n\t<lineargradient id=\"paint0_linear_1106_13101\" x1=\"132.184\" y1=\"-147.119\" x2=\"179.197\" y2=\"144.631\" gradientunits=\"userSpaceOnUse\">\n\t<stop stop-color=\"white\" stop-opacity=\"0\"\/>\n\t<stop offset=\"1\" stop-color=\"white\"\/>\n\t<\/lineargradient>\n\t<\/defs>\n\t<\/svg>\n\n\n<\/header>\n\n<section id=\"company-stats-block_fe76bb545c98bcb9e996780fcd19ea45\" class=\"\">\n  <div class=\"wrapper py-8 md:py-12\">\n          <h2 class=\"text-primary font-semibold text-xl md:text-2xl mb-6 md:mb-8\">\n        About the Company      <\/h2>\n    \n          <div class=\"grid gap-4 md:gap-5 lg:gap-6 grid-cols-1 sm:grid-cols-2 lg:grid-cols-4\">\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Headquarters<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">Glasgow, UK<\/div>\n                      <\/div>\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Company Size<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">10+ Employees<\/div>\n                      <\/div>\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Industry<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">Multi-Trade<\/div>\n                      <\/div>\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Founded<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">2019<\/div>\n                      <\/div>\n              <\/div>\n      <\/div>\n<\/section>\n\n\n\n\n\n<section id=\"customer-story-block_b51be8323587e4087c79ebd8ccc7de1e\" class=\"py-8 md:py-16\" >\n\t<div class=\"wrapper\">\n\t\t<div class=\"flex flex-col md:justify-between md:flex-row gap-8 md:gap-12 lg:gap-28 items-center\">\n\t\t\t<div class=\"md:w-[58.8%]\">\n\t\t\t\t\t\t\t\t\t<p class=\"text-primary font-semibold mb-4 text-xl md:text-2xl flex items-center gap-2 md:gap-4\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 26 20\" class=\"size-5 md:size-6 rotate-180\"><path fill=\"currentColor\" d=\"M.333.635h11.334v10.2L5.69 19.3H2.06l3.554-8H.333zm14 0h11.334v10.2L19.69 19.3h-3.63l3.554-8h-5.281z\"\/><\/svg>\n\t\t\t\t\t\tGurminder Jassal, Director\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<blockquote class=\"text-2xl md:text-[28px] font-semibold\">\n\t\t\t\t\t\t<p>Commusoft is a big player; it really puts it all together for us, and without it, genuinely, we would be lost.<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<!-- Media column: appears below text on mobile -->\n\t\t\t<div class=\"order-2 md:w-[33.8%]\">\n\t\t\t\t<div class=\"relative rounded-sm overflow-hidden\"><img decoding=\"async\" width=\"1024\" height=\"584\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/g-jassal-interview-still-2-1024x584.jpg\" class=\"w-full h-auto rounded-sm shadow-sm object-cover\" alt=\"G Jassal interview\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/g-jassal-interview-still-2-1024x584.jpg 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/g-jassal-interview-still-2-300x171.jpg 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/g-jassal-interview-still-2-768x438.jpg 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/g-jassal-interview-still-2-1536x876.jpg 1536w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/g-jassal-interview-still-2-18x10.jpg 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/g-jassal-interview-still-2.jpg 1648w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n\n<section id=\"small-banner-block_9e74078eecaeb4444f4cd8f8a463f5ed\" class=\"not-prose overflow-hidden text-center md:text-left bg-secondary\">\n\t<div class=\"wrapper p-6 md:p-12\">\n\t\t<div class=\"flex flex-col md:flex-row md:items-center md:justify-between gap-6 md:gap-12 lg:gap-20\">\n\t\t\t<!-- Content -->\n\t\t\t<div class=\"flex-1\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"text-xl md:text-2xl font-bold text-white leading-tight\">\n\t\t\t\t\t\tFind out how we can help\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t<p class=\"text-white\/75 mt-2 lg:max-w-[65%]\">\n\t\t\t\t\tContact our Sales team, today!\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t<!-- Call to Action -->\n\t\t\t\t\t\t\t<div class=\"flex-shrink-0\">\n\t\t\t\t\t<a \n\t\t\t\t\t\tclass=\"btn btn--primary\" \n\t\t\t\t\t\thref=\"#schedule-call\"\n\t\t\t\t\t>\n\t\t\t\t\t\tBook a Call\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"\">\n  <div class=\"wrapper py-8 md:py-16 sm:flex sm:justify-between gap-16\">\n        <aside class=\"w-full sm:w-[21.50%] mb-8 sm:mb-0\" role=\"complementary\" aria-label=\"Table of contents sidebar\" data-content-selector=\"#tsb-main-content\" data-override-map=\"[]\" data-hidden-set=\"[]\">\n      <div class=\"md:sticky md:top-24\">\n        <a href=\"#tsb-main-content\" class=\"sr-only focus:not-sr-only focus:absolute focus:top-4 focus:left-4 focus:z-50 focus:bg-primary focus:text-white focus:px-4 focus:py-2 focus:rounded\">Skip to content<\/a>\n                <nav class=\"toc-nav\" aria-labelledby=\"toc-heading-block_44140380ee191ba6832854c8be4ea80e\" role=\"navigation\">\n          <h2 id=\"toc-heading-block_44140380ee191ba6832854c8be4ea80e\" class=\"text-lg lg:text-xl font-bold mb-4 md:mb-6\">In this section<\/h2>\n          <ul class=\"toc-list space-y-0 border-l text-sm font-medium border-foreground\/10 pl-3\" role=\"list\"><\/ul>\n        <\/nav>\n              <\/div>\n    <\/aside>\n\n    <div id=\"tsb-main-content\" class=\"prose prose-commusoft sm:w-[74.19%]\" role=\"main\">\n              <h2 class=\"text-2xl font-bold md:text-[32px] leading-tight\">The Power of an All-in-One System<\/h2>\n            <div class=\"acf-innerblocks-container\">\n\n<p class=\"has-medium-font-size\"><strong>G Jassal All Trades, based out of Glasgow\u2019s West End, provides a variety of field service services to customers. <\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Company Director Gurminder Jassal spoke to us about how his multi-trades business has flourished since implementing Commusoft\u2019s Customer Journey plan in 2017.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Commusoft helped <a href=\"https:\/\/www.gjassal.com\/\">G Jassal All Trades<\/a> revamp their daily operations, so they can boost productivity, balance their various services, and customer expectations.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-style-rounded\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Office-Staff-G-Jassal-1024x576.jpg\" alt=\"\" class=\"wp-image-7057\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Office-Staff-G-Jassal-1024x576.jpg 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Office-Staff-G-Jassal-300x169.jpg 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Office-Staff-G-Jassal-768x432.jpg 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Office-Staff-G-Jassal-1536x864.jpg 1536w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Office-Staff-G-Jassal-18x10.jpg 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Office-Staff-G-Jassal.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Plugging Away With a Disjointed System<\/h2>\n\n\n\n<p>Gurminder describes his previous daily workflow as a \u201ca jumbled mess\u201d before finding Commusoft.<\/p>\n\n\n\n<p>He explains,<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em>We used to run things was remarkably different from what we do now. <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>I would have WhatsApp sent to an engineer, a text message sent to another engineer, a handwritten note\u2026 and a diary, which, simply, ran out of room&#8230;<\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>If you made a mistake or had to alter anything, you had to put a line through it\u2026 I was up till all hours of the morning trying to sort things out.<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>Gurminder and his team knew this <a href=\"https:\/\/www.commusoft.com\/en-gb\/blog\/what-is-a-workflow-engine\">workflow<\/a> wouldn\u2019t support their business\u2019s growth and so they sought out a better solution&#8230;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Revamping Daily Operations with Commusoft<\/h2>\n\n\n\n<p>Trading a chaotic workflow for a streamlined digital system wasn\u2019t a difficult decision, but it was intimidating.<\/p>\n\n\n\n<p>Gurminder expands:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-medium-font-size is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>Using a new system can be daunting\u2026 you\u2019re thinking: \u2018<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>How much time is it going to take me to learn this? <\/em><\/li>\n\n\n\n<li><em>Am I ever going to get good at this? <\/em><\/li>\n\n\n\n<li><em>I don\u2019t have time for it.\u2019<\/em><\/li>\n<\/ul>\n\n\n\n<p><em>But my advice would be, definitely take the time for it<\/em>!<\/p>\n\n\n\n<p><em>The service from Commusoft was grea<\/em>t.<\/p>\n\n\n\n<p><em>They were always there, and that\u2019s why we\u2019re still here after all these years<\/em>.<\/p>\n<\/blockquote>\n\n\n\n<p>After settling in with Commusoft, Gurminder and his team wanted to organise their tasks. <\/p>\n\n\n\n<p>As a multi-trade business, easily distinguishing services was a necessity.<\/p>\n\n\n\n<p>Gurminder elaborates,<\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-medium-font-size is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>We can actually group the jobs into \u2018plumbing\u2019, \u2018heating\u2019, \u2018decorating\u2019, \u2018miscellaneous\u2019.<\/em><\/p>\n\n\n\n<p><em>Having those separate files, I can simply pull them up and go \u2018how much decorating did we do between July and August 2018\u2019? and I can [compare this], to July and August 2021. <\/em><\/p>\n\n\n\n<p><em>From there, I can see  details like: \u2018That portion of the business is doing really well, let\u2019s get another painter on our books\u2019. <\/em><\/p>\n\n\n\n<p><em>Or I can look at something and ask questions like:<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>Why has work declined? <\/em><\/li>\n\n\n\n<li><em>Can we push it forward? <\/em><\/li>\n\n\n\n<li><em>Can we generate more social media? <\/em><\/li>\n\n\n\n<li><em>Can we gather more customers to increase the workload?\u2019<\/em><\/li>\n<\/ul>\n\n\n\n<p><em>Separating those out is very, very, important and it gives you information at a glance.<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>With Commusoft, the G Jassal All Trades team are able to separate jobs by type, and can generate reports to keep track of all the moving parts. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">Learn more about Commusoft\u2019s <a href=\"https:\/\/www.commusoft.com\/en-gb\/job-management-software\">job management software<\/a>&nbsp;and <a href=\"https:\/\/www.commusoft.com\/en-gb\/features\/analytics\">reporting and analytics<\/a>&nbsp;system.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-style-rounded\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/G-Jassal-office-worker-1024x576.jpg\" alt=\"\" class=\"wp-image-7055\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/G-Jassal-office-worker-1024x576.jpg 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/G-Jassal-office-worker-300x169.jpg 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/G-Jassal-office-worker-768x432.jpg 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/G-Jassal-office-worker-1536x864.jpg 1536w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/G-Jassal-office-worker-18x10.jpg 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/G-Jassal-office-worker.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Focusing On Customer Satisfaction<\/h2>\n\n\n\n<p>Gurminder works to provide full transparency, availability, and service to his customers. <\/p>\n\n\n\n<p>He explains:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-medium-font-size is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Communication for any business is really important. <\/p>\n\n\n\n<p>For a customer journey, it\u2019s massive. In the trades business, unfortunately, there\u2019s this stigma of \u2018the plumber didn\u2019t call me back\u2019, or \u2018the electrician didn\u2019t turn up\u2019, so people have their backs up sometimes. <\/p>\n\n\n\n<p>But Commusoft has helped us overcome that fear with our customers. <\/p>\n\n\n\n<p>Having Commusoft, and having a good admin team, combining those both together, has dramatically changed it because we get advanced warning of when a customer is going to be needing a service.<\/p>\n<\/blockquote>\n\n\n\n<p>Commusoft\u2019s service reminders software keeps both our clients, and their customers on track, supporting PPM workflows, increasing the number of jobs booked, and boosting company profits. <\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"497\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature8_Service_Reminders_into_diary_schedule.png-1024x497.webp\" alt=\"Booked boiler service added into job diary\" class=\"wp-image-7034\" style=\"width:863px;height:auto\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature8_Service_Reminders_into_diary_schedule.png-1024x497.webp 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature8_Service_Reminders_into_diary_schedule.png-300x146.webp 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature8_Service_Reminders_into_diary_schedule.png-768x372.webp 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature8_Service_Reminders_into_diary_schedule.png-18x9.webp 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Feature8_Service_Reminders_into_diary_schedule.png.webp 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Gurminder explains:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">[Commusoft] lets us gain more business as well because instead of a customer possibly forgetting our details, can\u2019t find us anymore, they go online\u2026 <\/p>\n\n\n\n<p class=\"has-medium-font-size\">We\u2019re actually capturing them before they have a chance to go somewhere else, it\u2019s really, really important for us.<\/p>\n<\/blockquote>\n\n\n\n<p>Learn more about winning continued business with Commusoft\u2019s <a href=\"https:\/\/www.commusoft.com\/en-gb\/blog\/service-reminders\">service reminder software.<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Custom Service Plans<\/h2>\n\n\n\n<p>On top of being a multi-trades business, G Jassal All Trades also offers tiered service plans for customers with their Homecare packages.<\/p>\n\n\n\n<p>Gurminder explains,<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em>One of the sides of the business we have is Homecare\u2026 <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>We have silver, bronze, gold packages, and this [offers] different levels of cover from whether they\u2019re allowed call outs, how much parts are allowed, what the labour is, and really, what benefits they can capture from using our services\u2026<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>He continues,<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em>[With] Commusoft, we can look at the customer\u2019s file, see how many properties he\u2019s got, and what level of Homecare plan they\u2019re on, and when the service is due. <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>So we\u2019re not being held back from providing a great service either\u2026 we\u2019re happy because if we get in early, carry out the service early, we can pick up problems early, and that can save us a whole host of money. <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>So it\u2019s a really good benefit for us.<\/em><\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/1080x720-service-contract-setup-wizard-UK-1024x683.png\" alt=\"Service contract setup wizard\" class=\"wp-image-4342\" style=\"width:740px;height:auto\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/1080x720-service-contract-setup-wizard-UK-1024x683.png 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/1080x720-service-contract-setup-wizard-UK-300x200.png 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/1080x720-service-contract-setup-wizard-UK-768x512.png 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/1080x720-service-contract-setup-wizard-UK-18x12.png 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/1080x720-service-contract-setup-wizard-UK.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>With customised <a href=\"https:\/\/www.commusoft.com\/en-gb\/blog\/home-service-plans\">home service plans<\/a>, Gurminder and his team can ensure they\u2019re always providing unrivalled service to their customers.<\/p>\n\n\n\n<p>Learn more about creating custom service agreements with Commusoft&#8217;s <a href=\"https:\/\/www.commusoft.com\/en-gb\/features\/service-contract-management-software\">service contract management software.<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"577\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Jassal-header-1024x577.jpg\" alt=\"\" class=\"wp-image-7056\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Jassal-header-1024x577.jpg 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Jassal-header-300x169.jpg 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Jassal-header-768x433.jpg 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Jassal-header-1536x866.jpg 1536w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Jassal-header-18x10.jpg 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2025\/11\/Jassal-header.jpg 1893w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Moving Forward With Commusoft<\/h2>\n\n\n\n<p>Gurminder\u2019s engineers thrive with Commusoft and their new workflows.<\/p>\n\n\n\n<p>He explains:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em>So from their side, it\u2019s a fantastic tool. <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>They know where they\u2019re going, what they have to do, and they can target and base their day around that\u2026 and the great thing is, because it\u2019s all digital, we can actually add in what happened during the last service\u2026 <\/em><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><em>[The engineers] can view who\u2019s been there before, what actually happened, what\u2019s the best course of action, and the customer\u2019s having a seamless enjoyment of using our business<\/em>.<\/p>\n<\/blockquote>\n\n\n\n<p>With Commusoft, Gurminder knows G Jassal All Trades can grow comfortably, and continue offering exceptional service. He explains:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">We captured over 60% more services now than we did before\u2026 <\/p>\n\n\n\n<p class=\"has-medium-font-size\">Anyone that\u2019s out there, thinking of utilising a system, I would definitely recommend Commusoft\u2026 <\/p>\n\n\n\n<p class=\"has-medium-font-size\">Anyone sitting on the fence thinking about doing it, I would definitely do it.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Discover Commusoft&#8230;<\/h2>\n\n\n\n<p>Take a look and see how Commusoft can help your business.<\/p>\n\n\n\n<p>Explore our <a href=\"https:\/\/www.commusoft.com\/en-gb\/features\/job-scheduling-software\">job scheduling software<\/a> to see more about the features mentioned above, or if you&#8217;d like to talk to our team, <a href=\"#schedule-call\">schedule a call<\/a> today!<\/p>\n\n\n\n<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-583455de-68d3-4611-b626-0a2f2323f884\"><span class=\"hs-cta-node hs-cta-583455de-68d3-4611-b626-0a2f2323f884\" id=\"hs-cta-583455de-68d3-4611-b626-0a2f2323f884\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/530619\/583455de-68d3-4611-b626-0a2f2323f884\" ><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-583455de-68d3-4611-b626-0a2f2323f884\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/530619\/583455de-68d3-4611-b626-0a2f2323f884.png\"  alt=\"contact commusoft sales team today\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(530619, '583455de-68d3-4611-b626-0a2f2323f884', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\n\n<\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<script>\n(function(){\n    'use strict';\n    \/\/ Only run on frontend, not in editor\n    if (typeof window === 'undefined' || (document.body && document.body.classList.contains('block-editor-page'))) {\n        return;\n    }\n    \/\/ Build TOC client-side from headings inside the selected container\n    var aside = document.currentScript && document.currentScript.previousElementSibling ? 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