{"id":9967,"date":"2026-01-21T00:00:00","date_gmt":"2026-01-21T06:00:00","guid":{"rendered":"https:\/\/www.commusoft.com\/?post_type=testimonial&#038;p=9967"},"modified":"2026-01-23T09:15:16","modified_gmt":"2026-01-23T15:15:16","slug":"huttie-building-services","status":"publish","type":"testimonial","link":"https:\/\/www.commusoft.com\/en-gb\/testimonials\/huttie-building-services\/","title":{"rendered":"A Testimonial from Huttie Building Services"},"content":{"rendered":"<header id=\"hero-block_36f5efcd130f8dcecad79b13a8cb0145\" class=\"pt-[72px] relative bg-secondary overflow-hidden\">\n\t<div class=\"relative z-10 wrapper flex flex-col gap-10 md:flex-row justify-between md:items-center py-14 md:py-24 text-white\">\n\t\t<div class=\"md:w-[50.40%]\">\n\t\t\t\t\t\t\t<h1 class=\"text-3xl font-bold sm:text-4xl lg:text-[52px] mb-3 md:mb-6\">&#8220;Commusoft will not let you down: that is the key.&#8221;<\/h1>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-lg md:text-xl prose prose-commusoft prose-invert\"><p>Huttie Building Services have been with Commusoft almost from the very beginning. Starting on V1 and now to V4 of the software, they&#8217;ve used Commusoft to grow their business and achieve great success.<\/p>\n<p>As they&#8217;ve scaled alongside the software, it&#8217;s been amazing to see Huttie deliver a fantastic service to their residential and commercial customers alike.<\/p>\n<p>Let&#8217;s take a look at their journey:<\/p>\n<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t<div class=\"md:w-[43.88%]\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<link rel=\"preload\" as=\"image\" href=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-3-1440x960.jpg\" imagesrcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-3-1440x960.jpg 1440w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-3-300x200.jpg 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-3-1024x683.jpg 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-3-768x512.jpg 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-3-1536x1024.jpg 1536w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-3-18x12.jpg 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-3.jpg 1920w\" imagesizes=\"100vw\"><img width=\"1440\" height=\"960\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-3-1440x960.jpg\" class=\"object-cover h-full w-full absolute top-0 left-0 bottom-0 right-0 lg:top-[72px] lg:left-[38.51%] lg:object-right z-0 opacity-50\" alt=\"\" decoding=\"async\" loading=\"eager\" fetchpriority=\"high\" data-no-lazy=\"1\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-3-1440x960.jpg 1440w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-3-300x200.jpg 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-3-1024x683.jpg 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-3-768x512.jpg 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-3-1536x1024.jpg 1536w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-3-18x12.jpg 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-3.jpg 1920w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><div class=\"absolute top-0 left-0 bottom-0 right-0 lg:top-[72px] lg:left-[38.51%] pointer-events-none\" style=\"background: linear-gradient(90deg, #044853 0%, #04485300 100%);\"><\/div>\t<svg aria-hidden=\"true\" width=\"788\" height=\"525\" class=\"absolute bottom-0 right-0 z-0\" viewbox=\"0 0 788 525\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<rect opacity=\"0.2\" x=\"1167.11\" y=\"-601\" width=\"484.393\" height=\"1835.17\" transform=\"rotate(39.4919 1167.11 -601)\" fill=\"url(#paint0_linear_1106_13102)\" fill-opacity=\"0.2\"\/>\n\t<defs>\n\t<lineargradient id=\"paint0_linear_1106_13102\" x1=\"1196.18\" y1=\"153.479\" x2=\"1320.54\" y2=\"617.732\" gradientunits=\"userSpaceOnUse\">\n\t<stop stop-color=\"white\" stop-opacity=\"0\"\/>\n\t<stop offset=\"1\" stop-color=\"white\"\/>\n\t<\/lineargradient>\n\t<\/defs>\n\t<\/svg>\n\t<svg aria-hidden=\"true\" width=\"477\" height=\"525\" class=\"absolute top-0 left-0 z-0\" viewbox=\"0 0 477 525\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<rect opacity=\"0.6\" x=\"103.113\" y=\"-601\" width=\"484.393\" height=\"1104.01\" transform=\"rotate(39.4919 103.113 -601)\" fill=\"url(#paint0_linear_1106_13101)\" fill-opacity=\"0.2\"\/>\n\t<defs>\n\t<lineargradient id=\"paint0_linear_1106_13101\" x1=\"132.184\" y1=\"-147.119\" x2=\"179.197\" y2=\"144.631\" gradientunits=\"userSpaceOnUse\">\n\t<stop stop-color=\"white\" stop-opacity=\"0\"\/>\n\t<stop offset=\"1\" stop-color=\"white\"\/>\n\t<\/lineargradient>\n\t<\/defs>\n\t<\/svg>\n\n\n<\/header>\n\n<section id=\"company-stats-block_a588096acd754c6c6aa83dae69fdf097\" class=\"\">\n  <div class=\"wrapper py-8 md:py-12\">\n          <h2 class=\"text-primary font-semibold text-xl md:text-2xl mb-6 md:mb-8\">\n        About the Company      <\/h2>\n    \n          <div class=\"grid gap-4 md:gap-5 lg:gap-6 grid-cols-1 sm:grid-cols-2 lg:grid-cols-4\">\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Headquarters<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">Cambridge, UK<\/div>\n                      <\/div>\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Founded<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">2007<\/div>\n                      <\/div>\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Company Size<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">65+<\/div>\n                      <\/div>\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Industry<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">Building Services<\/div>\n                      <\/div>\n              <\/div>\n      <\/div>\n<\/section>\n\n\n\n\n\n<section id=\"customer-story-block_60e8c3bfe734979b49a0a1e9286d2a8d\" class=\"py-8 md:py-16\" >\n\t<div class=\"wrapper\">\n\t\t<div class=\"flex flex-col md:justify-between md:flex-row gap-8 md:gap-12 lg:gap-28 items-center\">\n\t\t\t<div class=\"md:w-[58.8%]\">\n\t\t\t\t\t\t\t\t\t<p class=\"text-primary font-semibold mb-4 text-xl md:text-2xl flex items-center gap-2 md:gap-4\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 26 20\" class=\"size-5 md:size-6 rotate-180\"><path fill=\"currentColor\" d=\"M.333.635h11.334v10.2L5.69 19.3H2.06l3.554-8H.333zm14 0h11.334v10.2L19.69 19.3h-3.63l3.554-8h-5.281z\"\/><\/svg>\n\t\t\t\t\t\tJames Hutt:\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<blockquote class=\"text-2xl md:text-[28px] font-semibold\">\n\t\t\t\t\t\t<p>\u200aThe reason I&#8217;d recommend Commusoft is that it&#8217;s efficient and that you will be efficient, because it works. <\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<!-- Media column: appears below text on mobile -->\n\t\t\t<div class=\"order-2 md:w-[33.8%]\">\n\t\t\t\t<div class=\"relative aspect-video rounded-sm overflow-hidden shadow-sm\">\n\t\t\t\t<iframe class=\"absolute inset-0 h-full w-full\" src=\"https:\/\/player.vimeo.com\/video\/1155091851?h=a4da1680be&#038;title=0&#038;byline=0&#038;portrait=0\" loading=\"lazy\" title=\"Customer story video\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe>\n\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n\n<section class=\"\">\n  <div class=\"wrapper py-8 md:py-16 sm:flex sm:justify-between gap-16\">\n        <aside class=\"w-full sm:w-[21.50%] mb-8 sm:mb-0\" role=\"complementary\" aria-label=\"Table of contents sidebar\" data-content-selector=\"#tsb-main-content\" data-override-map=\"{}\" data-hidden-set=\"{}\">\n      <div class=\"md:sticky md:top-24\">\n        <a href=\"#tsb-main-content\" class=\"sr-only focus:not-sr-only focus:absolute focus:top-4 focus:left-4 focus:z-50 focus:bg-primary focus:text-white focus:px-4 focus:py-2 focus:rounded\">Skip to content<\/a>\n                <nav class=\"toc-nav\" aria-labelledby=\"toc-heading-block_79247d2cd51bdb4bea235140d25f22b5\" role=\"navigation\">\n          <h2 id=\"toc-heading-block_79247d2cd51bdb4bea235140d25f22b5\" class=\"text-lg lg:text-xl font-bold mb-4 md:mb-6\">In this section<\/h2>\n          <ul class=\"toc-list space-y-0 border-l text-sm font-medium border-foreground\/10 pl-3\" role=\"list\"><\/ul>\n        <\/nav>\n              <\/div>\n    <\/aside>\n\n    <div id=\"tsb-main-content\" class=\"prose prose-commusoft sm:w-[74.19%]\" role=\"main\">\n              <h2 class=\"text-2xl font-bold md:text-[32px] leading-tight\">Efficiency, Logic, and Growth: Driving Success at Huttie<\/h2>\n            <div class=\"acf-innerblocks-container\">\n\n<p>In October 2025, our team paid a visit to speak with James Hutt, Managing Director of <a href=\"https:\/\/www.huttie.com\/reviews\/\" target=\"_blank\" rel=\"noreferrer noopener\">Huttie Building Services<\/a>, down in Cambridge.<\/p>\n\n\n\n<p>We were eager to visit James as his company is among one of the longest serving clients Commusoft has: they&#8217;ve been using our software since 2009! <\/p>\n\n\n\n<p>Hearing about James&#8217; personal experience of working with the software\u2014not to mention the success his team has achieved across 15+ years\u2014was exciting to see for ourselves.<\/p>\n\n\n\n<p>From their dedicated office staff, to a huge pool of talented engineers working out in the field, Huttie has built a business that is capable of handling a variety of complex service jobs, all whilst delivering a consistently brilliant service.<\/p>\n\n\n\n<p>You can watch their full testimonial in the video above and explore more in their testimonial, below:<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized is-style-rounded\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Van-1024x683.jpg\" alt=\"\" class=\"wp-image-9976\" style=\"aspect-ratio:1.4992554174797166;width:721px;height:auto\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Van-1024x683.jpg 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Van-300x200.jpg 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Van-768x512.jpg 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Van-1536x1024.jpg 1536w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Van-18x12.jpg 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Van-1440x960.jpg 1440w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Van.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Early Adoption at Huttie:<\/h2>\n\n\n\n<p>Like many engineers before him, James Hutt began his career by completing an apprenticeship. He took this on at \u200aCambridge Regional College, but rather than start out as a residential engineer, he focused on becoming a commercial plumber, as part of a heating and ventilation course. This was a decision that would positively impact the company he&#8217;d come to start some 5 years later, in 2007.<\/p>\n\n\n\n<p>James reasoned that experience in commercial work\u2014where he learnt all about installing and maintaining assets at scale\u2014would lend itself well to residential work, too.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><strong>\u200aMy idea of that was that if you can do commercial work, you can easily do the residential work, too.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>After honing his skills, James went on to set up Huttie Building Services, and pivoted to focus on winning over residential clients to get himself established. <\/p>\n\n\n\n<p>This strategy served him well, particularly during the financial crash of 2008: he continued to provide a reliable, credible service that he would later expand by taking on more staff.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized is-style-rounded\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/James-Hutt-Managing-Director-at-Huttie-Building-Services-1024x683.jpg\" alt=\"\" class=\"wp-image-9978\" style=\"aspect-ratio:1.4992793575987737;width:660px;height:auto\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/James-Hutt-Managing-Director-at-Huttie-Building-Services-1024x683.jpg 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/James-Hutt-Managing-Director-at-Huttie-Building-Services-300x200.jpg 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/James-Hutt-Managing-Director-at-Huttie-Building-Services-768x512.jpg 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/James-Hutt-Managing-Director-at-Huttie-Building-Services-1536x1024.jpg 1536w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/James-Hutt-Managing-Director-at-Huttie-Building-Services-18x12.jpg 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/James-Hutt-Managing-Director-at-Huttie-Building-Services-1440x960.jpg 1440w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/James-Hutt-Managing-Director-at-Huttie-Building-Services.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>By 2009, James had a small team working closely with him. One person managed office tasks while there were 3 to 4 engineers out on the road.<\/p>\n\n\n\n<p>However, as their work scaled, so did the paperwork&#8230;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-medium-font-size is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>\u200aPen and paper was the starting point. Followed by a Word document, an Excel document after that and then I remember doing the accounts on a paper ledger for a time.<\/strong><\/p>\n\n\n\n<p><strong>Quickly it transpired that we needed a software system. So I started off using Sage and then Commusoft came in at about 2009.<\/strong><\/p>\n\n\n\n<p><strong>We realised we needed a software system to actually do the running of the business. Not just accounting.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>It was actually Jame&#8217;s dad who pointed him toward Commusoft, advising him to explore our software after seeing it was one one of the few dedicated software solutions available on the market at the time.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-medium-font-size is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>It was so logical to work with and that made a real impact on me: especially after we had a lot of conversations with Jason, [Commusoft&#8217;s founder].<\/strong><\/p>\n\n\n\n<p><strong>Commusoft stood out as something that would work and it was not going to let us down.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>From there, it turned out to be a great match. <\/p>\n\n\n\n<p>The software was able to help James solve a whole host of issues, saving team time by streamlining job management, invoicing, customer communication, early reporting, and more.<\/p>\n\n\n\n<p>From there, growth was inevitable&#8230;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">The Need for an Intuitive Solution:<\/h2>\n\n\n\n<p>The idea of using a tool that not only worked, but was easy to use, was important to James, especially with his rapidly growing team. <\/p>\n\n\n\n<p>Once the economic market had settled, James pursued commercial work when it was available, but this meant hiring specialist engineers to take on mechanical, electrical, and plumbing jobs. <\/p>\n\n\n\n<p>To do this well, James not only required using a tool that was could manage a diverse range of job types, but one that would be easy for new members of staff to learn, too. <\/p>\n\n\n\n<p>After all, it&#8217;s important that staff could hit the ground running and not be held back by a slow, steep learning curve.<\/p>\n\n\n\n<p>From a small team of five, the team was able to grow and James found that Commusoft&#8217;s training resources, not to mention its support staff, were a huge help:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><strong>Support has always been great. But let&#8217;s say 10 years ago when we were trying to do new things and work out new systems, that&#8217;s when we need relied on the support team most.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>However, it&#8217;s the seamless, intuitive nature of the software that means Huttie hasn&#8217;t had to keep relying on support. <\/p>\n\n\n\n<p>Whilst still readily available to answer any questions, James&#8217; team has been able to learn from one another and get to grips with Commusoft themselves. It&#8217;s become part of their own ecosystem of training:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-medium-font-size is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>\u200aThe good thing about Commusoft is it&#8217;s so intuitive, which has always been a very good thing.<\/strong><\/p>\n\n\n\n<p><strong>And especially as the updates have happened over the years: the system has got bigger and we&#8217;ve gotten larger, but it&#8217;s so easy to teach yourself how it works.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>As a result, not only did James tell us that Huttie now carries out roughly 70% commercial work to manage bigger jobs, but from a small team of 5, they now have 15+ office staff and 45+ engineers who are using Commusoft every day!<\/p>\n\n\n\n<p>Together, they are using the software to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manage diaries<\/li>\n\n\n\n<li>Schedule jobs<\/li>\n\n\n\n<li>Send quotes<\/li>\n\n\n\n<li>Invoice customers<\/li>\n\n\n\n<li>Create proposals, and so much more!<\/li>\n<\/ul>\n\n\n\n<p>Being able to see all of their customer data in one single system has made a huge impact on Huttie Building Services. In particular, to their customer service and productivity:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><strong>With all the information on the system, that&#8217;s where Commusoft really excels.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>Combined with effective onboarding and on-going training opportunities, it means adoption is an integral part of their onboarding process. <\/p>\n\n\n\n<p>James explained that there are plenty of tools and resources available from Commusoft to help them train staff in their own time, too.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><strong>\u200aThere are many helpful videos and many training areas where we can learn to do things [on Commusoft].<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>Features like the Commusoft Academy and our dedicated Help Centre form an important part of understanding how Commusoft works and we&#8217;re proud to see it work so well for companies like Huttie Building Services.<\/p>\n\n\n\n<p>In fact, our team are continuing to innovate with learning opportunities, too, including the development of our impressive new AI tool, <a href=\"https:\/\/www.commusoft.com\/en-gb\/features\/aiden\/\">AI:den<\/a>. <\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-medium-font-size is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>\u200aCommusoft is always a step ahead in terms of technology and now using AI, it drives us forward, too.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>It&#8217;s a powerhouse at troubleshooting queries from our clients, helping them to make more of the service, without taking up tons of time.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized is-style-rounded\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Workers-2-1024x683.jpg\" alt=\"\" class=\"wp-image-9975\" style=\"aspect-ratio:1.4992554174797166;width:684px;height:auto\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Workers-2-1024x683.jpg 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Workers-2-300x200.jpg 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Workers-2-768x512.jpg 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Workers-2-1536x1024.jpg 1536w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Workers-2-18x12.jpg 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Workers-2-1440x960.jpg 1440w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Workers-2.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Delivering an Exceptional Service<\/h2>\n\n\n\n<p>Speed and efficiency are the core benefits that James sees Commusoft bring to Huttie Building Services.<\/p>\n\n\n\n<p>By working in this way, the entire team can take on more work, but without the strain and stress of doing too much. It&#8217;s all about balance.<\/p>\n\n\n\n<p>For instance, despite the increasing volume of work\u2014whether it&#8217;s a residential visit to fix a boiler, or a commercial maintenance appointment at a local school\u2014it remains manageable and the right engineer will always attend the right job, every time. <\/p>\n\n\n\n<p>This is thanks to the software&#8217;s ability to track an engineer&#8217;s skillset and experience. Then, when it comes to assigning jobs, the intelligent scheduling tool helps staff to assign the best engineer to the job, even in emergency situations.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-medium-font-size is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>\u200aThe saving [with Commusoft] is probably on labour, by making sure people are in the right place at the right time.<\/strong> <strong>That&#8217;s really important.<\/strong><\/p>\n\n\n\n<p><strong>And the same with vehicles, making sure that logistics-wise, we&#8217;re not driving around circles, which is very easy to do if you have lots of call outs.<\/strong><\/p>\n\n\n\n<p><strong>We&#8217;re making sure that we are efficient at all times.<\/strong><\/p>\n\n\n\n<p><strong>Commusoft lets us do that.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>For their customers, staff in the office, or engineers in the field, Commusoft helps provide a flawless service that keeps everyone in the know, wherever they are.<\/p>\n\n\n\n<p>If you&#8217;re curious to learn more about the features that help support teams in this way, choose from the options below:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.commusoft.com\/en-gb\/job-management-software\/\">For the Office<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.commusoft.com\/en-gb\/field-service-mobile-app\/\">In the Field<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.commusoft.com\/en-gb\/field-service-crm\/\">For Customers<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized is-style-rounded\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-4-1024x683.jpg\" alt=\"\" class=\"wp-image-9973\" style=\"aspect-ratio:1.4992554174797166;width:688px;height:auto\" srcset=\"https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-4-1024x683.jpg 1024w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-4-300x200.jpg 300w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-4-768x512.jpg 768w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-4-1536x1024.jpg 1536w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-4-18x12.jpg 18w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-4-1440x960.jpg 1440w, https:\/\/www.commusoft.com\/wp-content\/uploads\/2026\/01\/Huttie-Building-Services-Office-Worker-4.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">The Future for Huttie Building Services<\/h2>\n\n\n\n<p>While it can take time to get to grips with new features, James has shown that intuitive software that&#8217;s designed specifically with field service businesses in mind can lead to fantastic success!<\/p>\n\n\n\n<p>Even better, after seeing what our tools are capable of, James discussed that he was excited to unlock even more potential in Commusoft and recognised that:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-medium-font-size is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Even if it&#8217;s basic form, Commusoft is brilliant, but there&#8217;s always more we can do. Commusoft is limitless.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>In fact, not long after we visited, James and his team made the decision to upgrade their plan and access a suite of powerful tools within Commusoft. <\/p>\n\n\n\n<p>From advanced reporting, to our dedicated proposal builder, and exciting features announced at <a href=\"https:\/\/www.commusoft.com\/en-gb\/blog\/connect-preview-2025\/\">Connect &amp; Preview<\/a> in 2025, we&#8217;re excited to see what they do next.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><strong>\u200aI definitely believe that Commusoft will be a long-term partner for us.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>We couldn&#8217;t agree more, James. And we&#8217;re looking forward to see how Huttie will continue to thrive!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Explore Commusoft for Business&#8230;<\/h2>\n\n\n\n<p>If you&#8217;d like to learn more about what Commusoft&#8217;s job management software tools can do for your business, then reach out to our team.<\/p>\n\n\n\n<p>Schedule a call with us today by clicking the banner below, we&#8217;d love to hear from you!<\/p>\n\n\n\n<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-583455de-68d3-4611-b626-0a2f2323f884\"><span class=\"hs-cta-node hs-cta-583455de-68d3-4611-b626-0a2f2323f884\" id=\"hs-cta-583455de-68d3-4611-b626-0a2f2323f884\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/530619\/583455de-68d3-4611-b626-0a2f2323f884\" ><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-583455de-68d3-4611-b626-0a2f2323f884\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/530619\/583455de-68d3-4611-b626-0a2f2323f884.png\"  alt=\"contact commusoft sales team today\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(530619, '583455de-68d3-4611-b626-0a2f2323f884', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\n\n<\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<script>\n(function(){\n    'use strict';\n    \/\/ Only run on frontend, not in editor\n    if (typeof window === 'undefined' || (document.body && document.body.classList.contains('block-editor-page'))) {\n        return;\n    }\n    \/\/ Build TOC client-side from headings inside the selected container\n    var aside = document.currentScript && document.currentScript.previousElementSibling ? 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