Your Mechanical Business Handles it All. Your Software Should Too.
Commusoft is the #1 integrated mechanical service software for contractors who manage complex systems across diverse clients. From organized customer records and a smart scheduling system to flexible invoicing, our platform gives you the control to scale with confidence.
Contractors love us: 200+ reviews online!
Streamlined and Efficient Mechanical Operations
Intelligent Job Scheduling
Commusoft’s intuitive Job Scheduling feature makes it easy to manage your team’s calendar and accommodate last-minute changes. Dispatch the right mechanic with the right skills for any job, whether it’s a boiler repair, a chiller service, or kitchen equipment installation, ensuring maximum efficiency.
Complete Customer & Site Management
A scattered customer database holds you back. Commusoft’s powerful CRM is your central hub for customer database management. Store contact details, job history, asset records, and communication logs in one place. With multi-site management, you can easily handle clients with numerous properties.
Empower Your Mobile Workforce
Equip your mechanics with the powerful mobile app. They can manage their work, access complete asset service history, and complete custom digital forms on-site, even when offline. Real-time data sync ensures your office and field teams are always aligned.
Upgraded and Integrated Service and Profitability
Master Your Service Contracts
Build a stable, profitable business on the back of recurring revenue. The Service Contracts feature lets you easily create, manage, and automate the scheduling and invoicing for all your preventative maintenance agreements, from quarterly inspections to annual services.
Track Every Piece of Equipment
Gain a complete service history for every asset you maintain. The Asset Maintenance feature allows you to track boilers, chillers, refrigeration units, and more. This gives your technicians the critical information they need to diagnose issues faster and provide expert recommendations.
Win More Bids with Professional Quotes
Stand out from the competition with the Proposals+ feature. Quickly build accurate, multi-option estimates for large repairs, retrofits, or new installations.
We're dealing with plumbing, we're dealing with the electrics, there are situations we have to be safe, and we're safeguarding not just the engineer but the company; it's really important to have that record, that proof.
Enhanced and Optimised Financial Control
Control Your Job Costs
Understand the true profitability of every single job. Commusoft’s integrated Job Costing feature automatically tracks labor hours from digital timesheets and materials from inventory control, giving you a real-time view of your margins on long, complex projects.
Streamline Your Parts Management
Minimize return trips and improve your first-time fix rate with the Stock Control feature. Manage parts across your warehouse and every service vehicle, set automated reorder points for critical components, and track materials from purchase order to final installation.
Create Custom Service Invoices
Get paid faster with flexible, professional Invoicing. Commusoft handles everything from one-off invoices for reactive work to automated recurring billing for your service contracts. Offer online payments through the customer portal to accelerate your cash flow.
Purpose-Built for Mechanical Mastery
Day-to-Day Operational Control
Day-to-Day Operational Control
Our core Jobs platform provides a single source of truth for your entire operation. Track every work order from the initial call to the final invoice, connecting your office and field teams in a seamless, real-time workflow.
Boost Customer Happiness
Boost Customer Happiness
Deliver a modern, transparent service experience with the Customer Communication suite. Automated reminders, “on our way” alerts, and a self-service Customer portal reduce administrative calls and provide the professional communication your commercial clients expect.
Manage Your Entire Workforce
Manage Your Entire Workforce
Whether you use in-house mechanics or third-party specialists, Commusoft gives you total control. Use Job Scheduling for your team, and Subcontractor management tools to assign and track work with external partners.
Day-to-Day Operational Control
Day-to-Day Operational Control
Our core Jobs platform provides a single source of truth for your entire operation. Track every work order from the initial call to the final invoice, connecting your office and field teams in a seamless, real-time workflow.
Boost Customer Happiness
Boost Customer Happiness
Deliver a modern, transparent service experience with the Customer Communication suite. Automated reminders, “on our way” alerts, and a self-service Customer portal reduce administrative calls and provide the professional communication your commercial clients expect.
Manage Your Entire Workforce
Manage Your Entire Workforce
Whether you use in-house mechanics or third-party specialists, Commusoft gives you total control. Use Job Scheduling for your team, and Subcontractor management tools to assign and track work with external partners.
Day-to-Day Operational Control
Our core Jobs platform provides a single source of truth for your entire operation. Track every work order from the initial call to the final invoice, connecting your office and field teams in a seamless, real-time workflow.
Boost Customer Happiness
Deliver a modern, transparent service experience with the Customer Communication suite. Automated reminders, “on our way” alerts, and a self-service Customer portal reduce administrative calls and provide the professional communication your commercial clients expect.
Manage Your Entire Workforce
Whether you use in-house mechanics or third-party specialists, Commusoft gives you total control. Use Job Scheduling for your team, and Subcontractor management tools to assign and track work with external partners.
Built for the Ambitious Mechanical Contractor
We may already have the answers to your questions
Can’t find what you’re looking for? Get in touch!
Email: info@commusoft.com
How does mechanical service software affect my customer service?
It empowers you to provide a personalized, professional experience. You can build custom estimates with our quoting software, create flexible billing cycles with our invoicing software, and send personalized alerts and notifications, building a loyal customer base.
How does your software handle multi-trade work?
The platform is highly customizable. You can create different job types and assign specific skills (e.g., boiler certified, refrigeration qualified) in Job Scheduling. This allows you to easily manage a multi-trade mechanical business and dispatch the right technician every time.
Can I track profitability on a long-term service contract?
Yes. Because the Job Costing and Service Contracts features are fully integrated, Commusoft automatically tracks all costs associated with a contract. The Reporting tools then give you a clear view of which contracts are most profitable.
Is Commusoft's mechanical service software suitable for small businesses?
Absolutely. Whether you’re just getting started or are rapidly expanding, Commusoft was built specifically for growing mechanical service businesses.
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Commusoft is a versatile field service software that helps businesses streamline job conversions, optimise scheduling, and enhance customer service.
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