The Smartest Way to Schedule Your Field Service Team
Optimise your entire team’s productivity with our intelligent job scheduling software, from managing engineer shifts and skills, to offering seamless online booking for your customers.
Optimise Every Engineer, Every Day
Schedule the Right Engineer, Every Time
Improve your first-time fix rate by dispatching the perfect engineer for every job.
Commusoft’s intelligent scheduler effortlessly manages complex engineer shifts, skills, and qualifications. It intelligently filters by availability, location, and expertise, ensuring you always send the most qualified service engineer. This streamlines your operations, reducing scheduling time to mere seconds.
Plus, easily adapt to changes with drag-and-drop diary event adjustments and leverage our convenient service window feature.
Empower Customers with Self-Service
Reduce administrative calls and provide commercial clients with modern convenience. Our customer portal tools empower your customers to effortlessly request appointments directly.
For recurring services, PMM scheduling creates a timeline for the year, while the service reminder booking portal proactively engages clients, automatically prompting them to schedule their next appointment.
This always-on automation secures future revenue with zero effort and transforms routine maintenance into a seamless, modern experience for your valuable commercial partners.
Leverage Intelligent Assistance
Streamline scheduling with assisted scheduling, suggesting efficient appointments based on travel and technician availability, ideal for bulk planned maintenance.
For ultimate optimisation, Ai:den scheduling uses AI to analyse schedules and recommend the most profitable routes.
Schedule the Right Engineer, Every Time
Improve your first-time fix rate by dispatching the perfect engineer for every job.
Commusoft’s intelligent scheduler effortlessly manages complex engineer shifts, skills, and qualifications. It intelligently filters by availability, location, and expertise, ensuring you always send the most qualified service engineer. This streamlines your operations, reducing scheduling time to mere seconds.
Plus, easily adapt to changes with drag-and-drop diary event adjustments and leverage our convenient service window feature.
Empower Customers with Self-Service
Reduce administrative calls and provide commercial clients with modern convenience. Our customer portal tools empower your customers to effortlessly request appointments directly.
For recurring services, PMM scheduling creates a timeline for the year, while the service reminder booking portal proactively engages clients, automatically prompting them to schedule their next appointment.
This always-on automation secures future revenue with zero effort and transforms routine maintenance into a seamless, modern experience for your valuable commercial partners.
Leverage Intelligent Assistance
Streamline scheduling with assisted scheduling, suggesting efficient appointments based on travel and technician availability, ideal for bulk planned maintenance.
For ultimate optimisation, Ai:den scheduling uses AI to analyse schedules and recommend the most profitable routes.
Improve your first-time fix rate by dispatching the perfect engineer for every job.
Commusoft’s intelligent scheduler effortlessly manages complex engineer shifts, skills, and qualifications. It intelligently filters by availability, location, and expertise, ensuring you always send the most qualified service engineer. This streamlines your operations, reducing scheduling time to mere seconds.
Plus, easily adapt to changes with drag-and-drop diary event adjustments and leverage our convenient service window feature.
Reduce administrative calls and provide commercial clients with modern convenience. Our customer portal tools empower your customers to effortlessly request appointments directly.
For recurring services, PMM scheduling creates a timeline for the year, while the service reminder booking portal proactively engages clients, automatically prompting them to schedule their next appointment.
This always-on automation secures future revenue with zero effort and transforms routine maintenance into a seamless, modern experience for your valuable commercial partners.
Streamline scheduling with assisted scheduling, suggesting efficient appointments based on travel and technician availability, ideal for bulk planned maintenance.
For ultimate optimisation, Ai:den scheduling uses AI to analyse schedules and recommend the most profitable routes.
Capture Key Information Before You Arrive
Ensure your engineers arrive on-site fully prepared to get the job done right the first time. With our customisable survey templates, you can ask clarifying questions during the online booking process.
Gather critical details like equipment model numbers, photos of the issue, or site access information before you dispatch, reducing wasted trips and improving customer satisfaction.
As a general contractor handling both project work and service calls for commercial and multi-family clients, finding the right CRM has been challenging, until we found Commusoft.
Generate Revenue with Automated Service Reminders
The service reminder booking portal is more than just a calendar alert; it’s a proactive sales tool. Turn your recurring maintenance jobs into a reliable revenue stream!
The system automatically contacts customers when their next service is due and provides them a direct link to book their appointment online. This locks in future work, reduces churn, and keeps your calendar full.
Maximise Engineer Productivity, Every Day
Dispatch the right engineer with the right skills using intelligent job scheduling software. Optimise routes, manage complex calendars, and fit more profitable work into every day.
Advanced Tools for a Smarter Schedule
Frequently Asked Questions
How does the software help me choose the right engineer for a job?
Our job scheduling software uses a combination of factors to help you dispatch perfectly. When you book a job, the assisted scheduling feature will suggest the best engineer based on their defined shifts, skills, qualifications, and real-time location, ensuring you send the most efficient, qualified person for the job.
Can my customers book their own appointments?
Yes. We offer two powerful ways for customers to self-serve. The online booking feature can be integrated into your website for new service requests. For existing customers, the service reminder booking portal automatically invites them to schedule recurring maintenance appointments, reducing your administrative workload and providing a modern, convenient experience.
What is Ai:den scheduling and how does it work?
Ai:den scheduling is our intelligent scheduling assistant, designed to build the most efficient schedule for your team. It analyses multiple variables simultaneously, such as travel time, job priority, and engineer skills, to suggest optimal routes and appointment assignments. Think of it as an expert dispatcher working alongside your team to maximise profitability and productivity.
Simplify your workflow. Start your free trial today.
Commusoft is a versatile field service software that helps businesses streamline job conversions, optimise scheduling, and enhance customer service.
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