The Best Field Service Management Software for Growing UK Trades
Built for ambitious teams of 6 or more. Stop relying on a chaotic mix of disconnected apps, whiteboards, and paper diaries. Commusoft’s all-in-one FSM platform syncs your office staff and field engineers in real-time, giving you the total visibility and control you need to scale operations profitably without just hiring more admin.
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Thanks for your interest in Commusoft
We noticed you have selected a team size of 1-3. To ensure our platform delivers a genuine return on investment, Commusoft is specifically designed for businesses with 6 or more staff. We want to make sure we are the right fit for your current goals. If you are ready to see how we can support your growth, please check your inbox – we have sent an email to book a time in our team calendar.
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Instant Invoicing & On-Site Payments
Stop waiting weeks to get paid. Empower your engineers to generate accurate invoices and take credit card or Direct Debit payments directly on-site the moment the job is done.
Intelligent Dispatching & Diary Management
Our drag-and-drop diary takes the chaos out of scheduling. Easily manage emergency breakdowns alongside routine maintenance contracts. Smart route optimisation minimises travel time between postcodes, cutting fuel costs and allowing your engineers to fit more jobs into their day.
Smarter Stock Control
Stop losing money on misplaced parts. Manage your materials efficiently across your main warehouse and individual van stocks. Ensure your engineers always have the right fittings for a first-time fix, and automate purchase orders when stock runs low.
Master Compliance with Ease
Fill out, sign, and issue Safety Certs (CP12s), NICEIC electrical certs, or custom risk assessments directly from the app. They’re automatically saved, backed up, and emailed to the customer. Eliminate paperwork and stay compliant with a secure digital record. Access homeowner, landlord, and letting agent forms.
Always Price for Profit
Track parts, labor rates, and expenses automatically. Commusoft’s Job Costing feature shows you your true profit margins in real-time, ensuring your growing team is actually making money on every call-out.
Simplified Contract Management
Offer consistent services by customising Planned Preventative Maintenance (PPM) schedules. Monitor SLA performance with a centralised reporting dashboard that provides breach alerts and job status tracking.
Centralise all contract records with automated renewal notifications to prove your dependability for winning tenders and renewals. Scale your service contracts effortlessly with automated invoicing, billings and payment. Fully integrated with QuickBooks, ensures you get paid on time, every time. Never chase a payment again.
Empower Your Engineers with a True Mobile App
Give your field team the exact tools they need to succeed. Through the Commusoft app, engineers can view full site histories, access equipment manuals, and raise purchase orders on the go. The best part? It works fully offline, syncing the second they step out of a basement plant room and back into coverage.
Automated Customer Communications
Keep your clients in the loop and reduce inbound “where is the engineer?” calls. Send automated SMS tracking links with ETA updates, and provide commercial clients with a self-serve portal to view job statuses, download invoices, and accept quotes.
There is no way we could run our business efficiently and effectively… we just simply could not run it without Commusoft.
Job & Technician Tracking
Real-time location tracking and job progress monitoring.
Offline Mobile App
Full access to job data and forms in the field, with automatic syncing.
Instant Invoicing & Payments
Generate invoices automatically and take credit card/Direct Debit payments in the field.
Customer Communication
Automated job confirmations and 'on my way' updates.
Stock Management
Keep track and allocate parts, whether they are in the warehouse, office, or a van.
Automated Follow-ups
Send automated follow up messages for when customers haven’t yet responded and booked their service.
We may already have the answers to your question.
Does Commusoft integrate with my accounting software?
Absolutely. Commusoft features deep, two-way integrations with Xero, QuickBooks, Sage, and FreeAgent to keep your VAT, invoices, and expenses perfectly synced without manual entry.
Can it handle Planned Preventative Maintenance (PPM)?
Yes. You can easily set up recurring service schedules for commercial assets. Commusoft will automatically generate the required jobs in your diary and remind you when SLAs are due.
Can I customise quotes and invoices with my branding?
Yes, you have full control over the look and feel of your customer-facing documents, ensuring you present a highly professional image to domestic and commercial clients alike.
Can my customers book appointments online?
Absolutely. Our nline booking portal can be integrated directly into your website, allowing customers to request service 24/7, capturing leads you might otherwise miss.
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