The Software for Contract-Driven, Parts-Heavy Refrigeration Businesses.
Commusoft’s commercial refrigeration software helps you automate maintenance, master asset maintenance, and boost profitability, while staying in control as your business scales.
Contractors love us: 200+ reviews online!
Streamlined and Efficient Refrigeration Operations
Master Multi-Asset Maintenance
Commercial refrigeration jobs are complex, often involving dozens of assets in a single visit. Our parts maintenance tools help you easily track service history, custom forms, and parts used for every walk-in, display case, and rack system, meaning nothing gets missed on multi-day jobs.
Automate Planned Preventive Maintenance (PPM)
Build a stable business on a foundation of recurring revenue. Our PPM software makes it simple to manage your service contracts. Set up automated schedules for recurring visits, and Commusoft will automatically generate the jobs for you, ensuring you deliver on your agreements and secure your revenue.
Ensure Compliance with Refrigerant Tracking
Turn compliance into a simple, automated process. Our software provides powerful refrigerant tracking capabilities, a key part of our Stock Management feature, allowing you to log the type and amount of refrigerant used on every asset. This creates a bulletproof audit trail to help you meet regulations with ease.
Upgraded and Integrated Service Delivery
Deliver on Your Service Level Agreements (SLAs)
Win and retain high-value commercial clients by guaranteeing your response times. Commusoft’s SLA management tools, part of our Service Contract Management feature, help you prioritise contract work, monitor response times with on-screen clocks, and generate reports to prove you’re meeting your contractual obligations.
Empower Engineers with Mobile Tools
Your engineers are your frontline. Equip them with our powerful mobile app, giving them access to complete asset service history, technical documents, and custom forms even when offline. This way, they are always prepared, professional, and efficient.
Manage Clients Across Multiple Sites
Effortlessly manage your chain and enterprise clients. Commusoft’s multi-site management capabilities, built into our core CRM, allow you to link parent companies to multiple sites, each with their own set of assets and contracts. Gain a clear, portfolio-wide view of your most important clients.
It may feel daunting, going from one job management system to another. But going to Commusoft was one of the best things our business did. It's very practical and allows us to deliver a really good quality of service.
Enhanced and Optimised Financial Control
Accurate Job Costing for Complex Work
Understand the true profitability of every job. Our integrated Job Costing feature automatically tracks all labour, parts, and purchase order costs against each job. This is essential for long, multi-day commercial projects, giving you the clarity to protect your margins.
Streamline Contract Invoicing
Put your recurring billing on autopilot. Our invoicing engine, part of our service contracts feature, can automatically generate and send invoices on any schedule, monthly, quarterly, or annually. This ensures consistent cash flow and frees up your admin team.
Turn Site Assessments into Revenue
Convert initial inspections into profitable jobs, faster. Our unified system, powered by our Sales+ and Sales Proposal features, allows engineers to conduct site surveys, log asset data, and build professional, multi-option proposals on-site. Accepted quotes can be converted into scheduled work with a single click.
Powerful Features for Refrigeration Professionals
Streamline Operations from Field to Office
Streamline Operations from Field to Office
Commusoft is built for the complexity of commercial refrigeration. Our core Jobs product, combined with granular asset maintenance, gives you the tools to manage complex, multi-day, and multi-asset visits efficiently.
Automate Customer & Team Communication
Automate Customer & Team Communication
Reduce administrative overhead and improve client satisfaction with our customer communication suite. Automated reminders and “on our way” alerts keep clients informed, while the self-service customer portal provides 24/7 access to service history and invoices.
Manage Field Work with Confidence
Manage Field Work with Confidence
Take complete control of your field operations. Our mobile app gives your engineers access to full asset service histories, even when offline. Add our Fleet+ add-on for real-time vehicle tracking to optimise routes and improve team accountability.
Streamline Operations from Field to Office
Streamline Operations from Field to Office
Commusoft is built for the complexity of commercial refrigeration. Our core Jobs product, combined with granular asset maintenance, gives you the tools to manage complex, multi-day, and multi-asset visits efficiently.
Automate Customer & Team Communication
Automate Customer & Team Communication
Reduce administrative overhead and improve client satisfaction with our customer communication suite. Automated reminders and “on our way” alerts keep clients informed, while the self-service customer portal provides 24/7 access to service history and invoices.
Manage Field Work with Confidence
Manage Field Work with Confidence
Take complete control of your field operations. Our mobile app gives your engineers access to full asset service histories, even when offline. Add our Fleet+ add-on for real-time vehicle tracking to optimise routes and improve team accountability.
Streamline Operations from Field to Office
Commusoft is built for the complexity of commercial refrigeration. Our core Jobs product, combined with granular asset maintenance, gives you the tools to manage complex, multi-day, and multi-asset visits efficiently.
Automate Customer & Team Communication
Reduce administrative overhead and improve client satisfaction with our customer communication suite. Automated reminders and “on our way” alerts keep clients informed, while the self-service customer portal provides 24/7 access to service history and invoices.
Manage Field Work with Confidence
Take complete control of your field operations. Our mobile app gives your engineers access to full asset service histories, even when offline. Add our Fleet+ add-on for real-time vehicle tracking to optimise routes and improve team accountability.
Built to Help You Scale Your Refrigeration Business
We May Already Have the Answer to Your Question.
Can’t find what you’re looking for? Get in touch! info@commusoft.com
How does the software handle long-term maintenance contracts?
Our Service Contract Management feature is designed for this. You can set up recurring PPM software schedules for all assets under a contract, and the system will automatically generate the jobs and invoices for you, creating predictable, recurring revenue.
Can we track refrigeration assets and sub-assets by site?
Yes. Our parts maintenance system is incredibly granular. You can track everything from large rack systems down to individual components and evaporators, all organised by client and site location within your CRM.
How does job costing work for multi-day commercial jobs?
Our job costing tools automatically accumulate all expenses, including engineer time and parts, against a single job number, even if it spans multiple days or weeks. This gives you a true, real-time view of the job’s profitability.
Is Commusoft built for commercial or residential businesses?
Commusoft is designed for the complexities of commercial service. Our strengths in multi-site management, service contracts, and granular asset aintenance make it the ideal solution for commercial refrigeration businesses.
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