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The All-in-One Operating System for Generator Service Growth

Commusoft is integrated generator installation software for contractors who manage critical power systems. From complex installations to recurring planned maintenance contracts, our platform gives you the control to ensure reliability and scale your business with confidence.

Job scheduling feature on desktop and mobile

Purpose-Built for Generator Professionals

Deliver on Critical SLAs

For clients with critical power needs, meeting your SLAs is non-negotiable. Our Service Contract Management feature includes SLA clocks and prioritisation tools to ensure your most important contract work is always handled on time.

Gain Strategic Insight with AI & Reporting

Move beyond simple tracking to true business intelligence. Use our AI model, AI:den, to help draft professional job reports, and leverage our Analytics+ suite to build custom dashboards that track asset performance, contract profitability, and team efficiency.

A Unified Platform for Total Control

Commusoft unifies your entire business, from managing complex installations to scheduling and tracking preventative maintenance, so you only need one system for your entire customer lifecycle

Contractors love us: 200+ reviews online!

Source Force Leader fall 2023 logo
Slashdot Leader Spring 2024 logo
High Performer Spring 2025 logo
GetApp Best Features & Functionality 2024 Award logo
Software Advice FrontRunners 2026 award for top-rated Field Service Management software
Capterra Shortlist 2026: Preventative Maintenance
Job view on mobile app

Streamlined, Efficient Generator Operations

Simplify Complex Installation Projects

Generator installations are multi-stage projects. Our core Jobs product provides powerful installation management tools to help you track progress from initial site survey to final commissioning.

Automate Generator Maintenance

Never miss a service visit. Our Service Contract Management feature allows you to automate recurring generator maintenance schedules. With Commusoft, you can ensure generator upkeep is timely, compliant, and aligned with your SLAs, protecting both customer satisfaction and your recurring revenue.

Full-Service Equipment Management

Track service history, inspections, and component replacements for each generator unit with our Asset Maintenance feature. This connects all data to recurring visits, ensuring uptime and streamlined compliance across all stock.

Proposal for a new generator in desktop view

Integrated Sales and Service

Convert Quotes into Scheduled Jobs, Fast

From site surveys to proposals, our Sales+ and Sales Proposals features help turn quotes into scheduled work in seconds. Build professional, multi-tiered proposals with installation timelines, scope breakdowns, and upsell options. Once approved, convert them directly into an install job.

Empower Your Team in the Field

Equip your engineers with our powerful Field Service Mobile App. With it, they have full access to generator service history and can handle on-site variations (coming soon) or log defects and recommendations to capture new revenue opportunities.

Deliver Proactive Client Communication

Provide the professional experience your clients expect. Our Field Service CRM software can help you automate appointment reminders and send “on our way” alerts. For your contract clients, the self-service customer portal gives them 24/7 access to their service history and invoices.

Job costing overview on customer profile

Stricter Financial Control

Understand True Job Profitability

For long and complex installation projects, knowing your numbers is critical. Our Job Costing feature provides a real-time view of profitability by automatically tracking all labour, from timesheets and all high-value materials to purchase orders, against the project budget.

Manage High-Value Inventory

Take control of your high-value components with our Stock Management feature: track generators, transfer switches, and other critical parts across your warehouse and engineer vans. Ensure you have the right inventory on hand for installations and service calls.

Flexible Invoicing for Projects & Contracts

Our flexible invoicing tools are built for the generator industry. Handle large, multi-stage project invoices as well as automated recurring billing for your ongoing service contracts, ensuring you get paid accurately and on time.

We May Already Have the Answers to Your Questions.

Can’t find what you’re looking for? Get in touch! sales@commusoft.com

How does Commusoft help manage generator installation jobs?

Our core Jobs product is designed for complex, multi-stage projects. You can break down a large installation into phases, assign tasks, track labour and material costs with Job Costing tools, and monitor progress from start to finish.

Can Commusoft track multiple generator installations across different locations?

Yes. Our Customer Database Software and asset maintenance features are built for multi-site management. You can track every generator asset across all your client locations, each with its own unique service history, all while managing the client relationship centrally.

How can a generator contractor manage a surge from 10 to 400 proposals without losing control?

Managing a surge from 10 to 400 generator proposals requires a structured opportunity pipeline, not rushed on-site quotes. With Commusoft, technicians complete a digital site survey to capture photos, load calculations, and site requirements directly in the field. This data syncs instantly to the office so staff can build tiered, professional proposals. Using opportunity dashboards with custom stages, managers can track every quote, automate the move from โ€œdeposit paidโ€ to โ€œscheduled job,โ€ and ensure no opportunity is missed.

What is the most efficient way to maintain oversight on 1,500+ generator maintenance contracts?

The most efficient way to manage 1,500+ generator maintenance contracts is to centralize them in an automated job dashboard with recurring billing. Commusoft lets contractors move high volumes of planned preventative maintenance (PPM) through defined stages, from scheduling to certification. With all customer history and asset data in one place, teams can bulk-schedule annual visits, closely monitor SLAs, and track profitability per contract.

How do generator dealerships prevent administrative bottlenecks during storm-season surges?

Generator dealerships can prevent storm-season bottlenecks by separating the on-site survey from the proposal and payment phases. With Commusoft, field technicians can focus on collecting data via mobile forms, while the office builds and sends digital proposals that customers can accept and pay online. Once a deposit is captured, the opportunity automatically converts into a job, with all photos, parts, and site details already attached, allowing dispatchers to schedule it immediately.