Are you searching for the best electric generator maintenance software to take your business to the next level, but don’t know where to start?
Join us as we explore its key software features in detail so you can make the right decision for your business…
Electrical maintenance businesses often lose a significant amount of time to complex administrative tasks that eat into profitability and tank productivity.
Salesforce conducted a survey that found a huge 30% of a technician’s working hours are lost on average to non-service related tasks, such as paperwork. It’s the biggest gripe we hear from clients at Commusoft, and it highlights the need for businesses to adopt smart, time-saving solutions.
According to 360iResearch, the generator maintenance service market is expected to be worth $5.53 billion by 2032, offering plenty of opportunities for forward-thinking businesses to soar.
By adopting electric generator maintenance software, you can ensure your business takes a piece of that lucrative pie Let’s explore the must-have features you need to support your growth.
What is Electric Generator Maintenance Software?
Electric generator maintenance software enables you to manage all aspects of your operations in one place, including maintenance, repair, and installation jobs.
There’s a wide variety of features available that streamline your workflows and reduce your administrative burden, from job scheduling, inventory management and invoicing software, to automated preventive maintenance and multi-site asset tracking. It’s housed in an all-in-one system that helps make every task seamless.
Whether you work with residential, commercial or critical infrastructure projects, or a mix of all three, this software is a game-changer for improving efficiency and increasing your company’s revenue.
Benefits of Electric Generator Maintenance Software
An important question to ask yourself before purchasing electric generator maintenance software is: what’s the benefit for my business?
Below, we take a look at its core benefits in more detail to help you make a fully informed decision:
- Enhanced operational efficiency: investing in generator maintenance software can significantly improve your operational efficiency, reducing downtime and speeding up processes.
- Scalability: scale your business with confidence by unifying your operations in place, including service contracts, sales proposals, job scheduling and asset management.
- Guarantee compliance: satisfy your compliance requirements and SLAs with automated recurring scheduling and custom service intervals. Support techs in the field with the ability to attach inspection checklists and log all work completed in real-time, meaning nothing falls through the cracks.
Utilizing the system, we were able to create a more efficient program, allowing our technicians to hit multiple issues throughout the day, instead of traveling, working an issue, and travelling home.
Ashton Holton, IT Manager, Carlisle Corp
Click here to read more about Carlisle Corp’s positive experience with Commusoft.
Essential Features of Electric Generator Maintenance Software
So, you’ve heard about the numerous benefits of electric generator maintenance software.
But what are the essential features you should look for to find the ideal solution for your workforce?
Let’s dive in…
1. Inventory Management
Inventory management is a key component of electric generator maintenance software, allowing you to complete installations quicker by getting parts to technicians faster and freeing up cash flow, saving you from over-ordering.
With inventory management software, your entire team have full visibility of assets. For technicians, that can mean seeing the parts stored in their truck with ease, all thanks to a dedicated mobile app. This reduces the likelihood of wasted trips back to the warehouse to check on stock levels. Technicians can exchange parts with one another easily too, which is particularly useful if they’re called out to an emergency electric generator repair and aren’t near the warehouse.
A detailed view of the whole inventory lifecycle, including warehouse, technicians, installation and return, is crucial for large generator maintenance and repair businesses who manage complex projects. Smart functionalities, such as automated parts reordering, avoids stock levels getting low and the need for manual re-ordering.
2. Automated Preventive Maintenance Scheduling
Automated preventative maintenance scheduling assists with all aspects of your service contracts, ensuring all visits are aligned with warranties, contracts and general health monitoring.
Utilising automated scheduling nurtures your company’s growth without increasing your administrative tasks. And when your coverage area expands, automated generator maintenance scheduling becomes invaluable, supporting contract management and service delivery to your clients.
Automated contract renewals help secure recurring revenue with no fuss, with the software built to handle communications and any correspondence invoices with customers.
3. Invoicing Software
Another core feature of electric generator maintenance software is invoice management, which centralises your records in one platform and gives you complete visibility of payments across projects.
The ability to log job expenses in real-time, like labor, parts and travel time, is a handy feature that significantly reduces your administrative overheads: all relevant information gets added automatically into an invoice, so you can be confident that they’re accurate, every time
Self-service portals are commonly incorporated into invoicing software, too. And whether it’s an emergency repair service or routine maintenance, customers can view or download invoices and make payments conveniently anytime, anywhere via the portal.
Features like automated and consolidated invoicing ensure smooth management of large portfolios and complex contracts by speeding up payments and reducing billing delays, helping your business scale with ease.
4. Job Scheduling & Dispatch
Managing a technician’s schedules shouldn’t be complicated and taxing, which is where job scheduling proves invaluable.
You’re able to create and schedule jobs, set unique shift patterns and add technicians’ skillsets, all in a few clicks. You can organise maintenance plans more efficiently with mass scheduling options and service reminders, allowing you to keep on track with those important SLAs.
Intelligent scheduling is great if you’re looking to optimise your technicians’ time and maximise productivity, assigning jobs instantly based on factors such as driving distance, skillsets and appointment time.
Not only this, but the software often has the functionality to reschedule jobs and reroute techs in seconds, saving critical time if an emergency repair job like a power outage comes through.
Keeping customers informed about their service is made easy with notifications built into the software, including when the technician is en-route or due to arrive. Self-service portals add another layer of convenience for your customers, allowing them to book or reschedule appointments at their fingertips.
5. Asset Management
Asset management is another essential feature of electric generator maintenance software. By centralising all aspects of your operations, from emergency repair jobs to routine generator servicing and maintenance, it ensure everything runs efficiently.
Functions like multi-asset tracking allow access to detailed commercial generator information across your sites, such as brand, location, service history, and if it’s under a service catalogue. This is especially useful to technicians in the field, meaning key information isn’t missed and time isn’t wasted.
Electric power generators are often found in locations like basements, rooftops or in rural settings, making a job management app’s offline capabilities a huge perk: keep an eye out for this as a must-have when choosing generator maintenance software.
This way, a variety of tasks can still be completed if techs lose signal, including writing notes, updating logs and scanning barcodes. Details then sync automatically once they’re back online, so everyone is brought up to speed.
Choosing the Right Electric Generator Maintenance Software
Finding the best electric generator maintenance platform is imperative to maximising team efficiency and boosting profitability.
As you look to step up your company’s game with innovative software, here’s some things to consider:
- Compliance: the software should seamlessly support your compliance and regulatory requirements without hassle.
- Scalability for growth: the right software should grow with you, offering features and innovative capabilities that allow your business to scale with confidence and meet the evolving needs of your client base.
- Cost: ensuring the solution’s features suit your company’s size, budget and needs is critical so you’re confident the investment suits your workforce and will achieve a good ROI.
Get in touch with our team today to learn how Commusoft’s innovative platform will support your business in reaching new heights.
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