Start Your Journey
Interested in joining the Commusoft team?
Take a look at the roles we’re currently hiring for and send over an application.
We can’t wait to hear from you!
Our mission
Where we’ve been
From the side project of an entrepreneurial university student to an award-winning global company, Commusoft continues to evolve and have a positive impact in the field service software market.
Since 2006, we’ve transformed the business operations of thousands of service companies who rely on our software every day and at the heart of that progress, is our dedicated team.
Where we’re going
Everyone at Commusoft is committed to bringing a positive attitude to the workspace, and this underpins the entire journey that Commusoft employees take our clients on.
Starting with making sure that we only sell to businesses that can benefit from our solutions, to comprehensively supporting clients from day one, and always being open and transparent with our community – these commitments ensure sustainable growth for our clients and Commusoft alike.
Join us on our mission and explore the jobs that we have open, today!
Open positions
Come and Meet the Founder in this 1 minute video, where you’ll get a firsthand glimpse into who we are and life here at Commusoft.
Global Mission Statement:
From the side project of an entrepreneurial university student to an award-winning global company, Commusoft continues to evolve and have a positive impact in the field service software market. Since 2006, we’ve not only transformed our own services and offerings, but we’ve transformed the business operations of thousands of service companies who rely on our software every day.
Our dedication to being a positive presence stretches far and wide, underpinning the entire journey that Commusoft employees take our clients on. Starting with making sure we only sell to businesses that can benefit from our solutions, to comprehensively supporting clients from day one, and always being open and transparent with our community – these commitments ensure sustainable growth for our clients and Commusoft alike. And none of it is possible without our hardworking and forward-thinking team.
Inclusion and Belonging at Commusoft:
Our clients come from all walks of life and so do we. We draw upon our talented and diverse team of different cultures, backgrounds, and life experiences to ensure the success of our business. We have a ‘culture-add’ mindset rather than ‘culture-fit’ when it comes to our hiring process and we intend to genuinely drive transformational change when it comes to diversity, inclusion and belonging. If you’re eager to take clients on a journey and help transform field service businesses for the better, you’ll be at home at Commusoft.
Department Mission Statement:
Come and Meet the Head of Sales for an overview of the team and insight into how we sell.
What you’ll do:
Identify, prospect and source new leads based in specific industries, across a range of company sizes and geographic areas.
Build and maintain a healthy outbound pipeline through cold calling, emailing and effective follow ups, focusing on meaningful conversations and companies that have problems we can solve.
Convert leads into opportunities by scheduling qualified prospects for product demonstrations with our Account Executive team.
Work with Sales leadership to make impactful change and improvements to our UK outbound strategy, with the opportunity to lead and manage the function further down the line.
Your skills, behaviours and values:
You have at least 3 years of experience working in a B2B Outbound Sales role, with a focus on cold outreach.
You have a proven track record with outbound selling, being able to demonstrate previous success.
You bring a high level of enthusiasm to work every day and have a relentless work ethic.
You have excellent communication skills, both over the phone and via other channels.
You have a natural curiosity and understand the importance of great questioning.
You believe in your selling ability, and you can handle objections effectively.
You have familiarity with core sales CRM’s and business software, e.g. Apollo, HubSpot, Google Suite, Slack, etc.
Salary & Benefits
The base salary is £42,000 + £12-15,000+ OTE. Our commission structure is uncapped!
The other elements of your compensation include: 23 days off (increase with tenure) plus the UK bank holidays, £50 monthly gym contribution, pension contribution, a MacBook Air, private health care option, remote working over Christmas and during the summer period, up to 5 days holiday-buy-in-scheme, drinks and snacks provided at our new modern workspace next to Elephant & Castle underground station.
And you’d probably like to know that we have a hybrid working model (8 days a month in the office minimum) but it is an open door so feel free to come in more if you’d like! Please note that for the first month you will be required to come in full-time 8.30am-5.30pm. The Sales team are currently required to be in the office on Mondays and Thursdays.
SDR BDR Business Development
Who are we?
Come and Meet the Founder in this 1-minute video, where you’ll get a firsthand glimpse into who we are and life here at Commusoft.
Global Mission Statement
From the side project of an entrepreneurial university student to an award-winning global company, Commusoft continues to evolve and has a positive impact in the field service software market. Since 2006, we’ve transformed not only our services and offerings but also the business operations of thousands of service companies that rely on our software daily.
Our dedication to being a positive presence stretches far and wide, underpinning the entire journey that Commusoft employees take our clients on. Starting with making sure we only sell to businesses that can benefit from our solutions, comprehensively supporting clients from day one, and always being open and transparent with our community, these commitments ensure sustainable growth for our clients and Commusoft alike. And none of it is possible without our hardworking and forward-thinking team.
Inclusion and Belonging at Commusoft
Our clients come from all walks of life, and so do we. We draw upon our talented and diverse team of different cultures, backgrounds, and life experiences to ensure the success of our business. We have a ‘culture-add’ mindset rather than ‘culture-fit’ when it comes to our hiring process, and we intend to genuinely drive transformational change when it comes to diversity, inclusion, and belonging. If you’re eager to take clients on a journey and help transform field service businesses for the better, you’ll be at home at Commusoft.
Department Mission Statement
At the heart of Commusoft’s success is our Client Success team, dedicated to helping our clients achieve long-term value from our platform. Our mission is to build trusted partnerships that maximise client outcomes, drive product adoption, and support strong client retention.
As strategic advisors, our Client Success team works closely with customers throughout their journey, providing proactive guidance, business consultation, and technical enablement. We help clients realise the full value of Commusoft by identifying opportunities to improve their operations, encouraging continuous feature adoption, and ensuring they achieve measurable business success.
Our focus is on creating lasting relationships built on trust, expertise, and a deep understanding of our clients’ goals. By delivering an exceptional client experience, we turn satisfied customers into long-term partners and advocates, making Client Success a key driver of Commusoft’s growth and reputation.
What you’ll do:
You’ll be responsible for taking new Commusoft clients through their initial onboarding and implementation project after they sign up through our Sales team.
You’ll be responsible for ensuring you understand their business and their existing workflows before applying them to Commusoft’s products.
You’ll work with new clients from the initial handover meeting with Sales, through the set-up, implementation and go-live, where you’ll finish the process by handing the client over to our Account Management team.
You’ll act as a consultant, guiding business owners on best practices within Commusoft, but also pulling on experience working with other businesses to help improve processes and workflows.
Ultimately, your goal is to ensure new clients are live with Commusoft by their set go-live date, and they feel confident using the platform as their main, day-to-day operations software.
Your skills, behaviours and values:
You have a minimum of 2 years experience as part of a Success team or in an implementation or onboarding role within a B2B SaaS environment.
You have a strong technical mindset and have an ability to quickly understand how a software platform operates.
You are a teacher, coach and someone who can deliver an effective implementation and training project in a B2B environment.
You have excellent project management skills, with an ability to manage multiple projects at different stages at the same time.
You prioritise effective, efficient follow-ups and client responses, and maintain excellent CRM hygiene, understanding that this impacts your ability to meet go-live deadlines.
You’re a problem-solver, with a creative, curious mindset and understand that Commusoft isn’t a one-size-fits-all solution that can be adapted to meet a client’s requirements through effective questioning and communication.
Salary & Benefits:
The base salary is £37,000 per year.
The other elements of your compensation include: 23 days off (increase with tenure) plus the UK bank holidays, £50 monthly gym contribution, pension contribution, private healthcare option, extended parental leave, remote working over Christmas and during the summer period, up to 5 days holiday-buy-in-scheme, drinks and snacks provided at our new modern workspace next to Elephant & Castle underground station.
And you’d probably like to know that we have a hybrid working model (8 days a month in the office minimum) but it is an open door so feel free to come in more if you’d like! Thursdays and Fridays are when the Success team is required to be in the office. Please note that for the first month you will be required to come in full-time 8.30am-5.30pm.
Who are we?
Come and Meet the Founder in this 1 minute video, where you’ll get a firsthand glimpse into who we are and life here at Commusoft.
Global Mission Statement:
From the side project of an entrepreneurial university student to an award-winning global company, Commusoft continues to evolve and have a positive impact in the field service software market. Since 2006, we’ve not only transformed our own services and offerings, but we’ve transformed the business operations of thousands of service companies who rely on our software every day.
Our dedication to being a positive presence stretches far and wide, underpinning the entire journey that Commusoft employees take our clients on. Starting with making sure we only sell to businesses that can benefit from our solutions, to comprehensively supporting clients from day one, and always being open and transparent with our community – these commitments ensure sustainable growth for our clients and Commusoft alike. And none of it is possible without our hardworking and forward-thinking team.
Inclusion and Belonging at Commusoft:
Our clients come from all walks of life and so do we. We draw upon our talented and diverse team of different cultures, backgrounds, and life experiences to ensure the success of our business. We have a ‘culture-add’ mindset rather than ‘culture-fit’ when it comes to our hiring process and we intend to genuinely drive transformational change when it comes to diversity, inclusion and belonging. If you’re eager to take clients on a journey and help transform field service businesses for the better, you’ll be at home at Commusoft.
NOTE: APPLY ONLY IF YOU HAVE BELOW MENTIONED SKILL SETS
Role Overview
As System Operations Manager, you’ll oversee the health, performance, and scalability of our systems and infrastructure. You’ll work with a team of engineers and collaborate cross-functionally to ensure uptime, security, and operational efficiency across environments.
Key Responsibilities
Work on system operations across cloud environments (GCP preferred)
Manage infrastructure provisioning, configuration, and lifecycle
Oversee monitoring, alerting, and incident response processes
Drive automation across deployment, scaling, and recovery workflows. Reduce manual runs of typical tasks.
Collaborate with SREs and DevOps to improve CI/CD pipelines and release reliability
Write system documentation, runbooks, and compliance protocols
Ensure security best practices across infrastructure layers
What You Bring
6–10 years of experience in system operations, infrastructure, or DevOps roles
Strong understanding of Linux systems, networking, and cloud architecture
Hands-on experience with monitoring tools (ELK, Grafana, etc.)
Proficiency in scripting and automation (Python, Bash, etc.). This is non-negotiable and is a must-have.
Experience managing container orchestration tools such as Kubernetes as well as managing services running on Virtual machines.
Experience with Infrastructure as Code (Terraform, Ansible)
Strong analytical and troubleshooting skills
Nice to Have
Experience in SaaS or high-availability environments
Certifications in cloud technologies or security
Communication & Culture
Clear communicator with strong documentation habits
Collaborative mindset with a bias for action and ownership
Comfortable working in a fast-paced, agile environment
Why Join Us
Shape the backbone of a global SaaS platform
Work with passionate engineers and product leaders
Competitive compensation, flexible work options, and a culture of learning
Come and Meet the Founder in this 1 minute video, where you’ll get a firsthand glimpse into who we are and life here at Commusoft.
Salary & Benefits
The base salary is $60-65,000 plus commissions $15,000+. Monthly commission is completely uncapped!
This role offers a clear and structured pathway for career progression, with a guaranteed promotion to Account Executive after 12 months. You’ll receive ongoing training, mentorship, and hands-on experience to build the skills needed to succeed in a closing role, making this an ideal opportunity for someone looking to accelerate their career in sales within a supportive and high-growth environment.
Other elements of your compensation include: Gym membership contribution – Healthcare, Dental, and Vision insurance – 20 days of PTO + 11 US national holidays – 5 paid sick days – 5-day-holiday-buy-in-scheme – Simple IRA (equivalent to a 401K) – Remote working during Christmas and summer periods – Snacks in the office – Social events – Focus on continuous training and access to conferences.
And you’d probably like to know that we have a hybrid working model (8 days a month in the office) but it is an open door so feel free to come in more if you’d like! Please note that for your first 4 weeks, you will be required to come in full-time 8 am-5 pm. We are based in Fulton Market, Chicago.
Global Mission Statement:
From the side project of an entrepreneurial university student to an award-winning global company, Commusoft continues to evolve and have a positive impact in the field service software market. Since 2006, we’ve not only transformed our own services and offerings, but we’ve transformed the business operations of thousands of service companies who rely on our software every day.
Our dedication to being a positive presence stretches far and wide, underpinning the entire journey that Commusoft employees take our clients on. Starting with making sure we only sell to businesses that can benefit from our solutions, to comprehensively supporting clients from day one, and always being open and transparent with our community – these commitments ensure sustainable growth for our clients and Commusoft alike. And none of it is possible without our hardworking and forward-thinking team.
Inclusion and Belonging at Commusoft:
Our clients come from all walks of life and so do we. We draw upon our talented and diverse team of different cultures, backgrounds, and life experiences to ensure the success of our business. We have a ‘culture-add’ mindset rather than ‘culture-fit’ when it comes to our hiring process and we intend to genuinely drive transformational change when it comes to diversity, inclusion and belonging. If you’re eager to take clients on a journey and help transform field service businesses for the better, you’ll be at home at Commusoft.
What’s the role?
Come and Meet the Head of Sales for an overview of the team and insight into how we sell.
What you’ll do:
You’ll be responsible for cold calling and general outbound activity across different territories in order to generate sales pipeline.
You’ll prospect and convert your own outbound leads into quality conversations
You’ll be responsible for managing inbound leads that are generated by our Marketing team
You’ll arrange online product demonstrations for our Account Executive team
Your skills, experience and values:
You have 2+ years of B2B sales experience
You have proven outreach success with reliable outreach structure, objection handling techniques and the ability to set up next steps
You are highly money motivated and have a strong work ethic. You are proactive enough to maintain a busy workload
You have strong CRM organizational skills and can keep track of your leads sensibly and effectively
You can relate and communicate well with others, by email and over the phone
You are inquisitive and eager to learn. You value your professional and personal growth
Our Values
Keep Learning
Commusoft is focused on providing every team member with the opportunity to improve themselves and learn something new.
Always Strive
We challenge ourselves to keep learning and developing skills.
Be Well
We believe in helping our team stay healthy and happy. It's vital to us that you can balance your work responsibilities with your private life.
Take Pride
We like to do things well. We always put thought and effort into our work so that our team can be proud of their many achievements.
Our Recruitment Process
Review
CV submission and screening questions. Our Recruiter and Hiring Manager will review this and advise you’ve been successfully selected.
Phone call
A short phone or video call with you to learn more about the kind of opportunity you’re looking for and your experience.
Interview
A Video call and/or a face-to-face interview to deep dive into your skills and aspirations and to learn more about each other’s behaviors, motivations, and values.
Task
Depending on the position you interview for, we include a task to showcase your practical skills. This is common in Technical or Creative roles.
Offer
We’ll promptly provide you with the outcome of the interview process. For job offers, we’ll send you a digital letter and provide HR support.
Diversity at Commusoft
Our clients come from all walks of life and so do we. We draw upon our talented and diverse team of different cultures, backgrounds and life experiences to ensure the success of our business.
We have a ‘culture-add’ mindset rather than ‘culture-fit’ when it comes to our hiring process and we intend to genuinely drive transformational change when it comes to diversity, inclusion and belonging.
If you’re eager to take clients on a journey and help transform field service businesses for the better, you’ll be at home at Commusoft.
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