Your Fleet, Fully Connected and Under Your Control
Improve Fleet Management, From the Office to the Road
Make smarter dispatching decisions quickly with real-time GPS data. Our live vehicle tracking tools show you the exact location of every technician on a single map. Powered by dedicated trackers hardwired to a van, you get reliable, up-to-the-minute information so you can dispatch the closest technician to an emergency, or provide accurate arrival times to your customers. It’s the best way to elevate your job scheduling!
Promote a Culture of Safety
Resolve disputes and verify timesheets with confidence. Our system provides an accurate location history for every vehicle in your fleet. You can easily review a vehicle’s route, see how long it was stopped at each job, and generate reports to validate work hours. This detailed, historical data is invaluable for optimizing routes and ensuring accountability.
Improve Customer Satisfaction
Deliver a five-star customer experience that sets you apart. Our system can send automated Customer ETA Alerts via text or email when a technician is on their way. These alerts can include a link to a live map, allowing the customer to track the vehicle’s approach, just like they would with a modern ride-sharing service
Maintain a Complete, Verifiable Record of Your Fleet’s Activity
Resolve disputes and verify timesheets with confidence. Our system provides an accurate location history for every vehicle in your fleet. You can easily review a vehicle’s route, see how long it was stopped at each job, and generate reports to validate work hours.
We use vehicle tracking for timesheets so we can see when the engineers go off in the morning… and generate timesheets off of that. We can also understand if they do have any private miles in their vans that we can account for.
Proactively Maintain Your Most Valuable Assets
Reduce costly breakdowns and extend the life of your vehicles. Our fleet management software includes tools for tracking and scheduling preventive vehicle maintenance. Set reminders for oil changes, tire rotations, and inspections based on time or mileage, ensuring your fleet stays on the road and out of the repair shop.
Real-Time Monitoring with Geofence Alerts
With geofencing and custom map zones, you can monitor vehicle movements in real-time widgets and receive instant alerts when a vehicle enters or exits a defined area. This helps you stay on top of unauthorized use and respond quickly to critical operational events.
Advanced Tools for Smarter Fleet Management
Reliable, Purpose-Built Hardware
Our system is powered by professional, purpose-built hardware. The dedicated trackers are hardwired into your vehicles, providing a constant, reliable data feed that is far more accurate than phone-based GPS apps.
Automated Customer ETA Alerts
Eliminate "where's my technician?" calls and reduce no-access appointments. The customer ETA alerts are automatically triggered when a technician marks themselves as traveling to the next job. This seamless automation keeps customers informed and happy without adding any work for your dispatch team.
In-Depth Driver Behavior Analysis
Go beyond location tracking with the safe driving report. Our system flags specific events, such as speeding, harsh cornering, and excessive idling. Utilize this actionable data to develop incentive programs for safe drivers and offer targeted coaching to those who require it, ultimately creating a safer and more efficient fleet.
FAQs
Is this separate from your job management software?
No, and that is the core advantage. Our fleet management software is fully integrated into the Commusoft platform. This allows you to see your live vehicle views on the same map as your scheduled jobs, making dispatching more intuitive and efficient than using separate, disconnected systems.
What kind of trackers do you use?
We use professional-grade, dedicated trackers that are hardwired directly into your vehicles. This provides a constant power source and a highly reliable GPS signal, ensuring you get the most accurate location history and real-time data possible.
How does this help with vehicle maintenance?
Commusoft helps you stay ahead of costly repairs. You can set up automated reminders for routine vehicle maintenance based on either date or mileage, which is tracked automatically by the GPS unit. This proactive approach reduces unexpected downtime and helps you get the maximum lifespan out of your fleet.
Simplify your workflow. Start your free trial today.
Commusoft is a versatile field service software that helps businesses streamline job conversions, optimise scheduling, and enhance customer service.
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