Nail Your First-Time Fix Rate, Every Time
Take Control of Your Inventory
Gain complete visibility over your inventory make-up. Our parts management system tracks inventory across locations, from your main storeroom to each technician’s van. Know exactly what you have on hand and where it’s located to eliminate wasted trips and ensure techs are always prepared for a job.
Streamline Your Purchasing
Simplify how you order materials. You can manage your list of approved vendors and create digital retailer & purchase orders directly from a job or your main inventory list. Send POs to your reps in seconds and track order status from placement to delivery.
Control Your Parts Costs
Commusoft connects your purchasing directly to your Job Costing and billing. When you receive a delivery, the vendor invoicing and parts can be reconciled against your purchase order, and the costs can be automatically allocated to the correct job. This ensures every part is accounted for in your profitability analysis and on the final customer invoice.
From Purchase Order to Final Invoice
Commusoft connects your purchasing directly to your Job Costing and billing. When you receive a delivery, the vendor invoicing and parts can be reconciled against your purchase order, and the costs can be automatically allocated to the correct job. This ensures every part is accounted for in your profitability analysis and on the final customer invoice.
I would 100% recommend Commusoft to any company with a field tech program that is looking to resolve more jobs, improve visibility, and increase operations.
Make Smarter Stocking Decisions with Data
Stop tying up cash in slow moving inventory and eliminate backorders of critical parts. Our powerful reporting tools give you deep insight into your parts usage. Analyze trends, identify your most-used items, and set automated minimum stock. When inventory is low, the system can alert you or even raise a purchase order to your preferred vendor, ensuring you’re never out of critical parts.
Keep Vendors and Technicians Accountable
Basic inventory tracking can only get you so far, see the whole picture of your warehouse and ordering system from the all-in-one operating system.
Clearly track POs and the type of equipment most frequently ordered so you can see what is being spent with vendors in real time.
Get the power of complex enterprise reporting without the implementation bloat or "clinical" delays.
Keep every part accounted for. See live location data, cost-per-job, and more, helping you track where even the smallest asset is being utilized.
Eliminate the need for quarterly inventory checks by gaining the live, enterprise grade insights you've been missing.
The Right Parts, Right When You Need Them
Ensure techs arrive prepared with real-time inventory management. Track inventory across vans and warehouses to boost first-time fix rates and control costs.
Advanced Tools for Efficient Parts Management
Complete Parts Lifecycle Management
Control inventory throughout its lifecycle. Track a part from the purchase order, through the storeroom/van, to its final allocation on a job. Get a full, auditable history of every part used.
Integrated Supplier and PO Workflow
Manage procurement in one place. Use supplier & purchase orders to build vendor lists. Raise POs, send to suppliers, and track status through delivery/invoicing, all within Commusoft.
Powerful Inventory Reporting
Gain financial and operational control with in-depth reporting. Run stock valuation reports, analyze parts usage by technician/job type, and create pick lists to keep your team prepared.
Frequently Asked Questions
Can I track parts on my technicians' trucks?
Yes. Our stock control software is a multi-location system, meaning you can create virtual parts locations for your main storeroom and for each vehicle. This gives you a real-time view of your entire inventory, no matter where it is.
How do I stop losing money on untracked parts in my technicians’ vans?
Organize every truck as a virtual storeroom with real-time inventory control. Commusoft tracks parts from purchase order to installation, assigning stock to specific vehicles. When a technician uses a part on-site, it’s automatically deducted from the van inventory and added to the job invoice, giving you end-to-end accountability and reducing write-offs.
Can the system automatically generate purchase orders when my stock is low?
Yes, Commusoft can automatically generate purchase orders when stock falls below your chosen minimum levels. You can configure min/max thresholds for critical items, and when parts drop under the minimum, the system raises suggested POs for suppliers like Ferguson or SupplyHouse. This automation keeps vans stocked, prevents costly delays for missing low-value parts, and keeps technicians billable.
Simplify your workflow. Start your free trial today.
Commusoft is a versatile field service software that helps businesses streamline job conversions, optimise scheduling, and enhance customer service.
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