All-in-One FSM Software Built for US Contractors
Stop running your business on whiteboards, spreadsheets, and disconnected apps. Commusoft’s powerful FSM platform connects your office and your technicians in real-time. Streamline your dispatching, automate compliance, and boost your first-time fix rates so you can scale your service business profitably.
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Simplified Contract Management
Offer consistent services by customising Planned Preventative Maintenance (PPM) schedules. Monitor SLA performance with a centralised reporting dashboard that provides breach alerts and job status tracking.
Centralise all contract records with automated renewal notifications to prove your dependability for winning tenders and renewals. Scale your service contracts effortlessly with automated invoicing, billings and payment. Fully integrated with QuickBooks, ensures you get paid on time, every time. Never chase a payment again.
Master Compliance with Ease
Go 100% paperless and protect your liability. Whether your team needs to complete OSHA-compliant safety checklists, permit tracking forms, or custom inspections, technicians can generate and sign pre-built forms directly from their phone or tablet. They’re automatically saved, backed up, and emailed to the customer. Eliminate paperwork and stay compliant with a secure digital record. Access homeowner, landlord, and letting agent forms.
See Your True Profit with Real-Time Job Costing
Know your numbers without touching a spreadsheet. Track all your costs—engineer timesheets, travel time, materials, and subcontractors—in real-time. Our dashboard gives you real-time visibility into the exact profit margin of every single commercial project and residential service call, allowing you to make data-driven decisions and grow your profitability.
Intelligent Dispatching & Route Optimization
Our intuitive drag-and-drop schedule board takes the chaos out of dispatching. Easily manage emergency breakdowns alongside routine service contracts. Smart route optimization minimizes drive time between zip codes, cutting fuel costs and allowing your technicians to fit more jobs into their day.
Empower Your Engineers with a True Mobile App
Give your field team the exact tools they need to succeed. Through the Commusoft app, technicians can view full site histories, access equipment manuals, and raise purchase orders on the go. The best part? It works fully offline, syncing the second they step out of a basement or remote site and back into coverage.
Automated Customer Communications
Keep your clients in the loop and reduce inbound “where is the tech?” calls. Send automated SMS tracking links with ETA updates, and provide commercial clients with a self-serve portal to view job statuses, download invoices, and accept quotes.
Take Control of Your Parts & Truck Stock
Stop losing money on misplaced parts. Manage your materials efficiently across your main warehouse and individual truck stocks. Ensure your technicians always have the right fittings for a first-time fix, and automate purchase orders when stock runs low.
There is no way we could run our business efficiently and effectively… we just simply could not run it without Commusoft.
Job & Technician Tracking
Real-time location tracking and job progress monitoring.
Offline Mobile App
Full access to job data and forms in the field, with automatic syncing.
Instant Invoicing & Payments
Generate invoices automatically and take credit card/Direct Debit payments in the field.
Customer Communication
Automated job confirmations and 'on my way' updates.
Inventory Management
Keep track and allocate parts, whether they are in the warehouse, office, or a truck.
Automated Follow-ups
Send automated follow up messages for when customers haven’t yet responded and booked their service.
We may already have the answers to your question.
Does Commusoft integrate with my accounting software?
Absolutely. Commusoft features deep, two-way integrations with QuickBooks Online and QuickBooks Desktop to keep your sales tax, invoices, and expenses perfectly synced without manual entry.
Can it handle Preventative Maintenance (PM) contracts?
Yes. You can easily set up recurring service schedules for commercial assets. Commusoft will automatically generate the required jobs in your schedule and remind you when SLAs are due.
Can I customize quotes and safety forms?
Yes, you have full control over the look and feel of your customer-facing proposals. Plus, our custom forms feature allows you to build digital workflows that match your exact safety standards.
Can my customers book appointments online?
Absolutely. Our nline booking portal can be integrated directly into your website, allowing customers to request service 24/7, capturing leads you might otherwise miss.
Does the mobile app work without cell service?
Yes, the Commusoft mobile app works fully offline—perfect for working in basements, remote locations, or concrete commercial buildings with poor reception. It syncs automatically the moment a connection is restored.
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